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isPartOf:"Discussion papers / National Institute of Economic and Social Research"
~isPartOf:"Journal of hospitality marketing & management"
~isPartOf:"SpringerLink / Bücher"
~person:"Al-Hawari, Mohd Ahmad"
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Arbeitskräfte
2
Arbeitsmobilität
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Arbeitsverhalten
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Arbeitszufriedenheit
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Employee retention
2
Job satisfaction
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Labour mobility
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Work behaviour
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Workforce
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Abusive Supervision
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Beziehungsmarketing
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Consumer behaviour
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Coping strategy
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Coping-Strategie
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Customer incivility
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Leadership style
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Organizational behaviour
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Relationship marketing
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employee Resilience
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empowerment
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innovative Behaviors
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revenge intention
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self-esteem
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turnover Intention
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turnover intentions
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Al-Hawari, Mohd Ahmad
Bryson, Alex
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Bani-Melhem, Shaker
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Forth, John
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Kim, Mi Ran
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Knutson, Bonnie J.
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Okumus, Bendegul
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Quratulain, Samina
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El-Bayoumi Salem, Islam
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Discussion papers / National Institute of Economic and Social Research
Journal of hospitality marketing & management
SpringerLink / Bücher
The international journal of productivity and performance management
1
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ECONIS (ZBW)
2
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Does employee resilience exacerbate the effects of abusive supervision? : a study of frontline employees’ self-esteem, turnover intention, and innovative behaviors
Bani-Melhem, Shaker
;
Quratulain, Samina
;
Al-Hawari, …
- In:
Journal of hospitality marketing & management
30
(
2021
)
5
,
pp. 611-629
Persistent link: https://www.econbiz.de/10012549288
Saved in:
2
Customer incivility and frontline employees' revenge intentions : interaction effects of employee empowerment and turnover intentions
Bani-Melhem, Shaker
;
Quratulain, Samina
;
Al-Hawari, …
- In:
Journal of hospitality marketing & management
29
(
2020
)
4
,
pp. 450-470
Persistent link: https://www.econbiz.de/10012256145
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