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isPartOf:"Erfolgreiche Wege in die integrierte Versorgung : eine betriebswirtschaftliche Analyse"
~isPartOf:"Journal of business research : JBR"
~subject:"Kundenzufriedenheit"
~subject:"Relationship marketing"
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Search: subject_exact:"Medizinische Versorgung"
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Kundenzufriedenheit
Relationship marketing
Gesundheitsversorgung
65
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41
Health care system
41
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17
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McColl-Kennedy, Janet R.
3
Gallan, Andrew S.
2
Aloini, Davide
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Barakshina, Tatiana
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Danaher, Tracey S.
1
Dhakate, Nikhil
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Figueiredo, Bernardo
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Gloor, Peter A.
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Go Jefferies, Josephine
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Roy, Sanjit
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Verma, Rohit
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Wilson, Alan M.
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Erfolgreiche Wege in die integrierte Versorgung : eine betriebswirtschaftliche Analyse
Journal of business research : JBR
Health marketing quarterly
18
Health care management review : HCM review
11
International journal of quality & reliability management
8
International journal of hospitality management
7
Journal of health organization and management
7
Quality management journal : QMJ
7
The TQM journal : the international review of organizational improvement
7
Total quality management & business excellence
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
International journal of productivity and quality management : IJPQM
6
International journal of quality and service sciences
6
The journal of services marketing
6
The service industries journal
6
International journal of pharmaceutical and healthcare marketing : IJPHM
5
Technological forecasting & social change : an international journal
5
Australasian marketing journal
4
International journal of pharmaceutical and healthcare marketing
4
International journal of services and operations management : IJSOM
4
Service business
4
Services marketing quarterly
4
Cogent business & management
3
International journal of services and operations management
3
International journal of services, economics and management
3
Journal of industrial engineering and management : JIEM
3
Journal of operations management
3
Journal of service management
3
Managing service quality : MSQ ; an international journal
3
WINEG Wissen
3
Accounting and taxation review : A&TR
2
Argumenta oeconomica
2
Benchmarking : an international journal ; BIJ
2
CEB working paper / Université Libre de Bruxelles, Solvay Brussels School of Economics and Management, Centre Emile Bernheim
2
Decision sciences
2
EuroMed journal of business
2
International journal of consumer studies
2
International journal of electronic customer relationship management : IJECRM
2
International journal of health economics and management
2
International journal of management and marketing research : IJMMR
2
International journal of process management and benchmarking : IJPMB
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ECONIS (ZBW)
6
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1
Classification of reviews of e-healthcare services to improve patient satisfaction : insights from an emerging economy
Dhakate, Nikhil
;
Joshi, Rohit
- In:
Journal of business research : JBR
164
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014304055
Saved in:
2
Patient satisfaction in emergency department : unveiling complex interactions by wearable sensors
Stefanini, Alessandro
;
Aloini, Davide
;
Gloor, Peter A.
; …
- In:
Journal of business research : JBR
129
(
2021
),
pp. 600-611
Persistent link: https://www.econbiz.de/10012509712
Saved in:
3
Customer coproduction in healthcare service delivery : examining the influencing effects of the social context
Osei-Frimpong, Kofi
;
McLean, Graeme J.
;
Wilson, Alan M.
; …
- In:
Journal of business research : JBR
120
(
2020
),
pp. 82-93
Persistent link: https://www.econbiz.de/10012417102
Saved in:
4
Transforming community well-being through patients' lived experiences
Gallan, Andrew S.
;
McColl-Kennedy, Janet R.
; …
- In:
Journal of business research : JBR
100
(
2019
),
pp. 376-391
Persistent link: https://www.econbiz.de/10012023814
Saved in:
5
Cocreative customer practices : effects of health care customer value cocreation practices on well-being
McColl-Kennedy, Janet R.
;
Hogan, Suellen J.
;
Witell, Lars
; …
- In:
Journal of business research : JBR
70
(
2017
),
pp. 55-66
Persistent link: https://www.econbiz.de/10011620250
Saved in:
6
How do you feel today? : managing patient emotions during health care experiences to enhance well-being
McColl-Kennedy, Janet R.
;
Danaher, Tracey S.
;
Gallan, …
- In:
Journal of business research : JBR
79
(
2017
),
pp. 247-259
Persistent link: https://www.econbiz.de/10011745308
Saved in:
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