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isPartOf:"Grundlagen des After Sales Marketing"
~isPartOf:"The journal of applied business research"
~subject:"Customer retention"
~subject:"Kundenbindung"
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Customer retention
Kundenbindung
Customer service
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Grundlagen des After Sales Marketing
The journal of applied business research
SpringerLink / Bücher
7
Springer eBook Collection / Business and Economics
3
Journal of contemporary management : JMC
2
Zukunft im Handel : Studien für die Praxis
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Academy of Management journal : AMJ
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Aftersales in der Automobilwirtschaft : Konzepte für Ihren Erfolg
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Business and Economic Research : BER
1
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1
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Hamburger Schriften zur Marketingforschung
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International journal of business
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International journal of contemporary hospitality management
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International journal of logistics systems and management
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International journal of management development : IJMD
1
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
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International journal of services and operations management : IJSOM
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Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
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Journal of marketing theory and practice
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Journal of retailing and consumer services
1
Journal of service theory and practice
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Journal of transport economics & policy : JTEP
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Markt- und Absatzprognosen : Modelle, Methoden, Anwendung
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Die Bedeutung von Dienstleistungen
Pepels, Werner
-
2014
Persistent link: https://www.econbiz.de/10010457863
Saved in:
2
Customer loyalty development : the role of switching costs
Stan, Valentina
;
Caemmerer, Barbara
;
Cattan-Jallet, Roxane
- In:
The journal of applied business research
29
(
2013
)
5
,
pp. 1541-1554
Persistent link: https://www.econbiz.de/10010198085
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