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isPartOf:"Human performance"
~accessRights:"restricted"
~isPartOf:"International journal of research in marketing : IJRM ; official journal of the European Marketing Academy"
~isPartOf:"Journal of retailing and consumer services"
~isPartOf:"Personnel psychology : a journal of applied research"
~subject:"Austauschtheorie"
~subject:"Dienstleistungsqualität"
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Search: subject_exact:"Verkaufspersonal"
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Austauschtheorie
Dienstleistungsqualität
Salespeople
35
Verkaufspersonal
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Consumer behaviour
16
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16
Beziehungsmarketing
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Andersson, Pernille K.
1
Claro, Danny Pimentel
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Fazal-e-Hasan, Syed
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Gong, Taeshik
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Gonzalez, Gabriel R.
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Gustafsson, Anders
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Lee, Kangcheol
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Luu Trong Tuan
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Mejía-Vásquez, Pericles Ramón
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Ramos, Carla
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Sánchez-Gómez, Roberto
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Human performance
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
Journal of retailing and consumer services
Personnel psychology : a journal of applied research
Industrial marketing management : the international journal for industrial and high-tech firms
7
Asia Pacific journal of marketing and logistics
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Journal of service research
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International journal of hospitality management
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Journal of retailing
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ASEAN marketing journal : Association of Southeast Asian Nations marketing journal
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International journal of services and operations management
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Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
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Journal of the Academy of Marketing Science
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The journal of personal selling & sales management : JPSSM
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Tourism management : research, policies, practice
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Australasian marketing journal
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European journal of marketing : EJM
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Innovation, Entrepreneurship und Digitalisierung
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International journal of contemporary hospitality management
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Market : review for marketing theory and practice
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Practices for network management : in search of collaborative advantage
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The international journal of bank marketing : IJBM
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ECONIS (ZBW)
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1
Gender's moderating role in the relationship between organisational form and performance in the Spanish supermarket industry
Vázquez-Suárez, Luis
;
Mejía-Vásquez, Pericles Ramón
; …
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013209457
Saved in:
2
Examining the consequences of customer-oriented deviance in retail
Mortimer, Gary
;
Fazal-e-Hasan, Syed
;
Strebel, Judi
- In:
Journal of retailing and consumer services
58
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012431571
Saved in:
3
Leading ethically to shape service-oriented organizational citizenship behavior among tourism salespersons : dual mediation paths and moderating role of service role identity
Luu Trong Tuan
;
Vu Thanh Ngan
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012502636
Saved in:
4
Dynamic effects of newcomer salespersons' peer relational exchanges and structures on performance
Claro, Danny Pimentel
;
Ramos, Carla
;
Gonzalez, Gabriel R.
; …
- In:
International journal of research in marketing : IJRM ; …
37
(
2020
)
1
,
pp. 74-92
Persistent link: https://www.econbiz.de/10012288646
Saved in:
5
The consequences of customer-oriented constructive deviance in luxury-hotel restaurants
Gong, Taeshik
;
Wang, Chan-Ya
;
Lee, Kangcheol
- In:
Journal of retailing and consumer services
57
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012305401
Saved in:
6
The effect of frontline employees' personal self-disclosure on consumers' encounter experience
Andersson, Pernille K.
;
Gustafsson, Anders
;
Kristensson, Per
- In:
Journal of retailing and consumer services
30
(
2016
),
pp. 40-49
Persistent link: https://www.econbiz.de/10011473141
Saved in:
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