//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
isPartOf:"Human performance"
~isPartOf:"International journal of research in marketing : IJRM ; official journal of the European Marketing Academy"
~isPartOf:"Journal of retailing"
~isPartOf:"Personnel psychology : a journal of applied research"
~subject:"Arbeitsverhalten"
~subject:"Austauschtheorie"
~subject:"B-to-B-Marketing"
~subject:"Dienstleistungsqualität"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Verkaufspersonal"
Narrow search
Delete all filters
| 8 applied filters
Year of publication
From:
To:
Subject
All
Arbeitsverhalten
Austauschtheorie
B-to-B-Marketing
Dienstleistungsqualität
Salespeople
38
Verkaufspersonal
38
Einzelhandel
13
Retail trade
13
Selling
10
Verkauf
10
Arbeitsleistung
9
Beziehungsmarketing
9
Job performance
9
Relationship marketing
9
Consumer behaviour
8
Konsumentenverhalten
8
Customer satisfaction
6
Kundenzufriedenheit
6
Arbeitszufriedenheit
5
Job satisfaction
5
Leistungsmotivation
5
Work behaviour
5
Work motivation
5
Customer service
4
Internal communication
4
Interne Kommunikation
4
Kundenservice
4
Service quality
4
Business-to-business marketing
3
Frontline employees
3
Führungsstil
3
Leadership style
3
Online retailing
3
Online-Handel
3
Personal selling
3
Personality psychology
3
Persönlichkeitspsychologie
3
USA
3
United States
3
Arbeitsgruppe
2
more ...
less ...
Online availability
All
Undetermined
9
Type of publication
All
Article
13
Type of publication (narrower categories)
All
Article in journal
13
Aufsatz in Zeitschrift
13
Language
All
English
13
Author
All
Alavi, Sascha
1
Bachrach, Daniel G.
1
Bagozzi, Richard P.
1
Baker, Thomas L.
1
Baldus, Brian
1
Bauer, Talya N.
1
Beitelspacher, Lauren Skinner
1
Belschak, Frank
1
Blessing, Gerald
1
Brüggemann, Felix
1
Calantone, Roger J.
1
Claro, Danny Pimentel
1
Dahlén, Micael
1
Danaher, Tracey S.
1
Desernot, Christina
1
Erdogan, Berrin
1
Gonzalez, Gabriel R.
1
Grandey, Alicia
1
Holmqvist, Jonas
1
Hughes, Douglas E.
1
Jaworski, Bernard J.
1
Johnson, Jeff S.
1
Krauss, Autumn D.
1
Krämer, Martin
1
Lee, Na Young
1
Lunardo, Renaud
1
Malek, Stacey L.
1
Maneotis, Sarina M.
1
Natter, Martin
1
Noble, Stephanie M.
1
Ogilvie, Jessica
1
Palmatier, Robert W.
1
Ramos, Carla
1
Rapp, Adam
1
Richards, Keith A.
1
Sarin, Shikhar
1
Schmitz, Christian
1
Sok, Keo Mony
1
Sok, Phyra
1
Spreng, Richard A.
1
more ...
less ...
Published in...
All
Human performance
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
Journal of retailing
Personnel psychology : a journal of applied research
Industrial marketing management : the international journal for industrial and high-tech firms
66
The journal of business & industrial marketing
29
The journal of personal selling & sales management : JPSSM
29
Journal of business research : JBR
27
Journal of business-to-business marketing
17
Journal of marketing
16
Journal of the Academy of Marketing Science
15
Journal of retailing and consumer services
13
The service industries journal
10
Journal of personal selling & sales management
8
Journal of service research : JSR
7
Handbook of business-to-business marketing
6
Psychology & marketing
6
Australasian marketing journal
5
International journal of hospitality management
5
Journal of business ethics : JOBE
5
The journal of services marketing
5
Asia Pacific journal of marketing and logistics
4
European journal of marketing
4
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
4
Journal of service research
4
Journal of strategic marketing
4
SpringerLink / Bücher
4
Harvard business review : HBR
3
Harvard-Business-Manager : das Wissen der Besten
3
International journal of contemporary hospitality management
3
Journal of fashion marketing and management
3
Journal of managerial issues : JMI
3
Journal of marketing theory and practice
3
Journal of marketing theory and practice : JMTP
3
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
3
Marketing intelligence & planning
3
The international journal of human resource management
3
ASEAN marketing journal : Association of Southeast Asian Nations marketing journal
2
Advances in business strategy and competitive advantage (ABSCA) book series
2
Applied Marketing Science / Angewandte Marketingforschung
2
Beiträge zur empirischen Marketing- und Vertriebsforschung
2
Berichte der Werkstatt für Organisations- und Personalforschung
2
more ...
less ...
Source
All
ECONIS (ZBW)
13
Showing
1
-
10
of
13
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
A meta-analytic investigation of the organizational identification : job performance relationship in the frontlines
Lee, Na Young
;
Zablah, Alex R.
;
Noble, Stephanie M.
- In:
Journal of retailing
99
(
2023
)
3
,
pp. 370-384
Persistent link: https://www.econbiz.de/10014461658
Saved in:
2
How business-to-business salespeople deal with buying center dissenters
Johnson, Jeff S.
- In:
International journal of research in marketing : IJRM ; …
40
(
2023
)
3
,
pp. 590-608
Persistent link: https://www.econbiz.de/10014383230
Saved in:
3
Multiple psychological climates and employee self-regulatory focus : implications for frontline employee work behavior and service performance
Sok, Keo Mony
;
Danaher, Tracey S.
;
Sok, Phyra
- In:
Journal of retailing
99
(
2023
)
2
,
pp. 228-246
Persistent link: https://www.econbiz.de/10014321977
Saved in:
4
A measurement model of the dimensions and types of informal organizational control : an empirical test in a B2B sales context
Malek, Stacey L.
;
Sarin, Shikhar
;
Jaworski, Bernard J.
- In:
International journal of research in marketing : IJRM ; …
39
(
2022
)
2
,
pp. 415-442
Persistent link: https://www.econbiz.de/10013271759
Saved in:
5
The role of salespeople in industrial servitization : how to manage diminishing profit returns from salespeople’s increasing industrial service shares
Krämer, Martin
;
Desernot, Christina
;
Alavi, Sascha
; …
- In:
International journal of research in marketing : IJRM ; …
39
(
2022
)
4
,
pp. 1235-1252
Persistent link: https://www.econbiz.de/10013471088
Saved in:
6
Dynamic effects of newcomer salespersons' peer relational exchanges and structures on performance
Claro, Danny Pimentel
;
Ramos, Carla
;
Gonzalez, Gabriel R.
; …
- In:
International journal of research in marketing : IJRM ; …
37
(
2020
)
1
,
pp. 74-92
Persistent link: https://www.econbiz.de/10012288646
Saved in:
7
Do mystery shoppers really predict customer satisfaction and sales performance?
Blessing, Gerald
;
Natter, Martin
- In:
Journal of retailing
95
(
2019
)
3
,
pp. 47-62
Persistent link: https://www.econbiz.de/10012130005
Saved in:
8
The language backfire effect : how frontline employees decrease customer satisfaction through language use
Holmqvist, Jonas
;
Van Vaerenbergh, Yves
;
Lunardo, Renaud
; …
- In:
Journal of retailing
95
(
2019
)
2
,
pp. 115-129
Persistent link: https://www.econbiz.de/10012102960
Saved in:
9
Driving in-role and extra-role brand performance among retail frontline salespeople : antecedents and the moderating role of customer orientation
Hughes, Douglas E.
;
Richards, Keith A.
;
Calantone, Roger J.
- In:
Journal of retailing
95
(
2019
)
2
,
pp. 130-143
Persistent link: https://www.econbiz.de/10012102968
Saved in:
10
Deeds that help and words that hurt : helping and gossip as moderators of the relationship between leader-member exchange and advice network centrality
Erdogan, Berrin
;
Bauer, Talya N.
;
Walter, Jorge
- In:
Personnel psychology : a journal of applied research
68
(
2015
)
1
,
pp. 185-214
Persistent link: https://www.econbiz.de/10010520727
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->