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isPartOf:"Human performance"
~isPartOf:"International journal of research in marketing : IJRM ; official journal of the European Marketing Academy"
~isPartOf:"Journal of service research"
~isPartOf:"Personnel psychology : a journal of applied research"
~person:"Fehl, Amy Greiner"
~person:"Lin, Yu-Ting"
~source:"econis"
~subject:"Arbeitsverhalten"
~subject:"Austauschtheorie"
~subject:"Beziehungsmarketing"
~subject:"Dienstleistungsqualität"
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Human performance
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
Journal of service research
Personnel psychology : a journal of applied research
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ECONIS (ZBW)
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Cultivating resilience in organizational frontline employees
Good, Valerie
;
Fehl, Amy Greiner
;
LaBrecque, Alexander C.
; …
- In:
Journal of service research
26
(
2023
)
3
,
pp. 405-421
Persistent link: https://www.econbiz.de/10014325996
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2
Avatar design of virtual salespeople : mitigation of recommendation conflicts
Lin, Yu-Ting
;
Doong, Her-Sen
;
Eisingerich, Andreas B
- In:
Journal of service research
24
(
2021
)
1
,
pp. 141-159
Persistent link: https://www.econbiz.de/10012426782
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