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isPartOf:"Human performance"
~isPartOf:"Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS"
~isPartOf:"Journal of personal selling & sales management"
~isPartOf:"Marketing intelligence & planning"
~source:"econis"
~subject:"Kundenzufriedenheit"
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Search: subject_exact:"Verkaufspersonal"
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Kundenzufriedenheit
Salespeople
100
Verkaufspersonal
100
Selling
56
Verkauf
56
Beziehungsmarketing
24
Relationship marketing
24
sales performance
16
Lieferantenmanagement
12
Supplier relationship management
12
Digitalisierung
11
Digitization
11
Sales
11
Arbeitsleistung
9
B-to-B-Marketing
9
Business-to-business marketing
9
Consumer behaviour
9
Job performance
9
Konsumentenverhalten
9
Absatz
8
Arbeitszufriedenheit
8
Job satisfaction
8
sales management
8
Customer satisfaction
7
Performance measurement
7
Performance-Messung
7
Arbeitsverhalten
6
Einzelhandel
6
Emotion
6
Erfolgsfaktor
6
Führungsstil
6
Leadership style
6
Managers
6
Retail trade
6
Stress
6
Success factor
6
Work behaviour
6
Work stress
6
personal selling
6
sales
6
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English
7
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Agnihotri, Raj
1
Alavi, Sascha
1
Ambrose, Scott C.
1
Boles, James Sanders
1
Briggs, Elten
1
Britton, Benjamin
1
Das, Gurudas
1
Dugan, Riley
1
Haaf, Philipp
1
Habel, Johannes
1
Hochstein, Bryan
1
Kassemeier, Roland
1
Luo, Jieqiong
1
Mathur, Tanuj
1
Oh, Hunhui
1
Oh, Joon-Hee
1
Park, Jeong Eun
1
Paul, Ujjwal Kanti
1
Rouziou, Maria
1
Rutherford, Brian N.
1
Schmitz, Christian
1
Wieseke, Jan
1
Yang, Zhiyong
1
Yoo, Je Eun
1
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Human performance
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
Journal of personal selling & sales management
Marketing intelligence & planning
The journal of personal selling & sales management : JPSSM
11
Journal of the Academy of Marketing Science
10
Industrial marketing management : the international journal for industrial and high-tech firms
9
Journal of retailing and consumer services
9
The journal of business & industrial marketing
7
The service industries journal
7
Journal of business research : JBR
6
Journal of retailing
6
Journal of marketing channels : ... distribution systems, strategy, and management
4
Journal of service research : JSR
4
The journal of services marketing
4
Asia Pacific journal of marketing and logistics
3
International journal of retail & distribution management
3
Journal of service research
3
Psychology & marketing
3
Applied Marketing Science / Angewandte Marketingforschung
2
Australasian marketing journal
2
European journal of marketing : EJM
2
International journal of hospitality management
2
Journal of business & economics research
2
Journal of business ethics : JOBE
2
Journal of managerial issues : JMI
2
Journal of marketing
2
Journal of marketing management : MM
2
Three essays on success factors of digital and non-digital services
2
Academia : revista Latinoamericana de administración
1
Agricultural and resource economics review : ARER
1
Asia-Pacific journal of management research and innovation : APJMRI
1
Business ethics and leadership : BEL
1
Contemporary issues in business economics and finance
1
Cornell hospitality quarterly : CQ
1
Decision sciences : DS
1
Die Betriebswirtschaft : DBW
1
Die Unternehmung : Swiss journal of business research and practice ; Organ der Schweizerischen Gesellschaft für Betriebswirtschaft (SGB)
1
Diskussionspapiere des Lehrstuhls für Personal und Unternehmensführung
1
E-marketing in developed and developing countries : emerging practices
1
European journal of marketing
1
European research on management and business economics
1
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ECONIS (ZBW)
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7
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7
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date (oldest first)
1
"From fail to prevail" : how a salesperson's communication sentiment influences consumer forgiveness in service failures focusing on the role of consumer self-construal
Luo, Jieqiong
;
Yoo, Je Eun
;
Park, Jeong Eun
- In:
Journal of global scholars of marketing science : …
34
(
2024
)
2
,
pp. 231-252
Persistent link: https://www.econbiz.de/10014511630
Saved in:
2
A wisdom-based salesforce development model : the role of wisdom in salesforce training and well-being
Oh, Hunhui
;
Oh, Joon-Hee
- In:
Journal of personal selling & sales management
41
(
2021
)
1
,
pp. 70-82
Persistent link: https://www.econbiz.de/10012483630
Saved in:
3
When do customers perceive customer centricity? : the role of a firm's and salespeople's customer orientation
Habel, Johannes
;
Kassemeier, Roland
;
Alavi, Sascha
; …
- In:
Journal of personal selling & sales management
40
(
2020
)
1
,
pp. 25-42
Persistent link: https://www.econbiz.de/10012200908
Saved in:
4
Gritting their teeth to close the sale : the positive effect of salesperson grit on job satisfaction and performance
Dugan, Riley
;
Hochstein, Bryan
;
Rouziou, Maria
; …
- In:
Journal of personal selling & sales management
39
(
2019
)
1
,
pp. 81-101
Persistent link: https://www.econbiz.de/10012200858
Saved in:
5
Salesperson time perspectives and customer willingness to pay more : roles of intraorganizational employee navigation, customer satisfaction, and firm innovation climate
Agnihotri, Raj
;
Yang, Zhiyong
;
Briggs, Elten
- In:
Journal of personal selling & sales management
39
(
2019
)
2
,
pp. 138-158
Persistent link: https://www.econbiz.de/10012200863
Saved in:
6
Reconceptualizing the measurement of multidimensional salesperson job satisfaction
Rutherford, Brian N.
;
Boles, James Sanders
;
Ambrose, …
- In:
Journal of personal selling & sales management
39
(
2019
)
3
,
pp. 287-298
Persistent link: https://www.econbiz.de/10012200888
Saved in:
7
Linking "satisfaction" to "intention-to-sell" and "sales performance" of individual agents in the health insurance market : empirical evidence from India
Mathur, Tanuj
;
Das, Gurudas
;
Paul, Ujjwal Kanti
- In:
Journal of global scholars of marketing science : …
26
(
2016
)
2
,
pp. 109-128
Persistent link: https://www.econbiz.de/10011572118
Saved in:
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