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isPartOf:"International journal of electronic commerce : IJEC"
~isPartOf:"Journal of hospitality marketing & management"
~isPartOf:"Journal of research in interactive marketing : interactive marketing and computer-mediated communication"
~subject:"Service quality"
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Service quality
Website
66
Consumer behaviour
39
Konsumentenverhalten
39
Online retailing
22
Online-Handel
22
E-commerce
17
Electronic Commerce
17
Internet marketing
15
Online-Marketing
15
Social Web
14
Social web
14
Hotel industry
11
Hotellerie
11
Advertising effects
8
Customer satisfaction
8
Kundenzufriedenheit
8
Werbewirkung
8
Bewertung
7
Confidence
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7
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Tourism marketing
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Tourismusmarketing
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Vertrauen
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Ahmed, Asad
1
Amin, Muslim
1
Chen, Xiayu
1
Chin, Wynne W.
1
Chowa, Charles
1
Cobanoglu, Cihan
1
Cárdenas, David A.
1
Davison, Robert M.
1
Gera, Rajat
1
Hahn, Song-Ee
1
Harrill, Rich
1
Huang, Qian
1
Jin, Xin
1
Khan, Mohammed Naved
1
King, Ruth C.
1
Nizam, Ahmad
1
Rahman, Obaidur
1
Ryu, Kisang
1
Schilhavy, Richard A. M.
1
Sparks, Beverley
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Sun, Ping
1
Wilkins, Hugh
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International journal of electronic commerce : IJEC
Journal of hospitality marketing & management
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
International journal of business information systems : IJBIS
12
Journal of retailing and consumer services
11
International journal of hospitality management
9
Journal of internet commerce
7
International journal of electronic marketing and retailing : IJEMR
6
Journal of travel and tourism marketing
6
The service industries journal
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
Electronic commerce research
5
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
5
International journal of e-business research : an official publication of the Information Resources Management Association
5
International journal of contemporary hospitality management
4
International journal of retail and distribution management
4
Tourism management : research, policies, practice
4
Cogent business & management
3
International journal of business excellence : IJBEX
3
International journal of quality & reliability management
3
Journal of air transport management
3
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
3
Journal of electronic commerce research : JECR
3
Journal of strategic marketing
3
Tourism management perspectives : TMP
3
African journal of business and economic research : AJBER
2
African journal of science, technology, innovation and development : AJSTID
2
Australasian marketing journal
2
Current issues in E-business research
2
European journal of marketing : EJM
2
Gadjah Mada international journal of business
2
Information systems and e-business management : ISeB
2
Information systems management
2
International journal of Indian culture and business management : IJICBM
2
International journal of electronic business
2
International journal of electronic business : IJEB
2
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
2
International journal of internet and enterprise management : IJIEM
2
International journal of internet marketing and advertising : IJIMA
2
International journal of public sector performance management : IJPSPM
2
International journal of retail & distribution management
2
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ECONIS (ZBW)
7
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1
Determinants of online hotel booking intentions : website quality, social presence, affective commitment, and e-trust
Amin, Muslim
;
Ryu, Kisang
;
Cobanoglu, Cihan
;
Nizam, Ahmad
- In:
Journal of hospitality marketing & management
30
(
2021
)
7
,
pp. 845-870
Persistent link: https://www.econbiz.de/10012649552
Saved in:
2
Economic and social satisfaction of buyers on consumer-to-consumer platforms : the role of relational capital
Chen, Xiayu
;
Huang, Qian
;
Davison, Robert M.
- In:
International journal of electronic commerce : IJEC
21
(
2016/2017
)
2
,
pp. 219-248
Persistent link: https://www.econbiz.de/10011691010
Saved in:
3
Exploring the role of website quality and hedonism in the formation of e-satisfaction and e-loyalty : evidence from internet users in India
Ahmed, Asad
;
Rahman, Obaidur
;
Khan, Mohammed Naved
- In:
Journal of research in interactive marketing : …
11
(
2017
)
3
,
pp. 246-267
Persistent link: https://www.econbiz.de/10011779157
Saved in:
4
E-service quality management of a hotel website : a scale and implications for management
Hahn, Song-Ee
;
Sparks, Beverley
;
Wilkins, Hugh
;
Jin, Xin
- In:
Journal of hospitality marketing & management
26
(
2017
)
7
,
pp. 694-716
Persistent link: https://www.econbiz.de/10011784015
Saved in:
5
Do customers identify with our website? : the effects of website identification on repeat purchase intention
King, Ruth C.
;
Schilhavy, Richard A. M.
;
Chowa, Charles
; …
- In:
International journal of electronic commerce : IJEC
20
(
2015/2016
)
3
,
pp. 319-354
Persistent link: https://www.econbiz.de/10011497351
Saved in:
6
Chinese customers' evaluation of travel website quality : a decision-tree analysis
Sun, Ping
;
Cárdenas, David A.
;
Harrill, Rich
- In:
Journal of hospitality marketing & management
25
(
2016
)
3/4
,
pp. 476-497
Persistent link: https://www.econbiz.de/10011499274
Saved in:
7
Modelling e-service quality and its consequences in India : an SEM approach
Gera, Rajat
- In:
Journal of research in interactive marketing : …
5
(
2011
)
2/3
,
pp. 203-225
Persistent link: https://www.econbiz.de/10009389584
Saved in:
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