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isPartOf:"International journal of productivity and quality management : IJPQM"
~isPartOf:"International journal of hospitality management"
~isPartOf:"Service business"
~person:"Kim, Woo Gon"
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Search: subject_exact:"Qualität von Dienstleistungen"
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Dienstleistungsqualität
4
Service quality
4
Gastronomie
3
Restaurant industry
3
Consumer behaviour
2
Konsumentenverhalten
2
Arbeitszufriedenheit
1
Canada
1
Customer satisfaction
1
Customer service
1
DINESERV
1
Density
1
Emotion
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Excellence certificate
1
Firm performance
1
Hotel industry
1
Hotellerie
1
Internet marketing
1
Job satisfaction
1
Kanada
1
Kundenservice
1
Kundenzufriedenheit
1
New amenities
1
Online review ratings
1
Online-Marketing
1
Perceived organizational support
1
Prosocial service behavior
1
Psychological empowerment
1
Restaurant
1
Restaurant performance
1
Role clarity
1
Salient restaurant attributes
1
Social Web
1
Social behaviour
1
Social servicescape
1
Social web
1
Soziales Verhalten
1
Tourism employees
1
Tourismusberufe
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Unternehmenserfolg
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Kim, Woo Gon
Han, Heesup
11
Mattila, Anna S.
10
Shahin, Arash
10
Jang, Soocheong
9
Guchait, Priyanko
8
Wong, IpKin Anthony
7
Law, Chun Hung Roberts
6
Le Nguyen Hau
6
Line, Nathaniel D.
6
Lu, Lu
6
Lee, Donhee
5
Madera, Juan M.
5
Pham Ngoc Thuy
5
Prentice, Catherine
5
Qu, Hailin
5
So, Kevin Kam Fung
5
Zhang, Tingting
5
Adil, Mohd
4
Bai, Billy
4
Brewster, Zachary W.
4
Hanks, Lydia
4
King, Ceridwyn
4
Lee, Jin-soon
4
Lee, Lindsey
4
Lynn, Michael
4
Pizam, Abraham
4
Sparks, Beverley
4
Torres, Edwin N.
4
Wang, Xingyu
4
Al-Hawary, Sulieman Ibraheem Shelash
3
Ali, Faizan
3
Altinay, Levent
3
Bilgihan, Anil
3
Cheng, Ching-Chan
3
DiPietro, Robin B.
3
Gursoy, Dogan
3
Ha Thu Nguyen
3
Hyun, Sunghyup Sean
3
Jeng, Don Jyh-Fu
3
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International journal of productivity and quality management : IJPQM
International journal of hospitality management
Service business
International journal of contemporary hospitality management
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Tourism management : research, policies, practice
2
Journal of travel and tourism marketing
1
Tourism and hospitality research : the surrey quarterly review
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Tourism economics : the business and finance of tourism and recreation
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ECONIS (ZBW)
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1
How to fuel employees' prosocial behavior in the hotel service encounter
Kang, Hee Jung
;
Kim, Woo Gon
;
Choi, Hyung-Min
;
Li, Yuan
- In:
International journal of hospitality management
84
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012146203
Saved in:
2
The impact of the social servicescape, density, and restaurant type on perceptions of interpersonal service quality
Hanks, Lydia
;
Line, Nathaniel D.
;
Kim, Woo Gon
- In:
International journal of hospitality management
61
(
2017
),
pp. 35-44
Persistent link: https://www.econbiz.de/10011645925
Saved in:
3
The impact of social media reviews on restaurant performance : the moderating role of excellence certificate
Kim, Woo Gon
;
Li, Jun
;
Brymer, Robert A.
- In:
International journal of hospitality management
55
(
2016
),
pp. 41-51
Persistent link: https://www.econbiz.de/10011497923
Saved in:
4
Customers' cognitive, emotional, and actionable response to the servicescape : a test of the moderating effect of the restaurant type
Kim, Woo Gon
;
Moon, Yun Ji
- In:
International journal of hospitality management
28
(
2009
)
1
,
pp. 144-156
Persistent link: https://www.econbiz.de/10003799063
Saved in:
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