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isPartOf:"Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation"
~isPartOf:"International journal of contemporary hospitality management"
~isPartOf:"Journal of marketing communications"
~subject:"Customer satisfaction"
~subject:"Vertrauen"
~type_genre:"Aufsatz in Zeitschrift"
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Customer satisfaction
Vertrauen
Website
47
Consumer behaviour
26
Konsumentenverhalten
26
Internet marketing
21
Online-Marketing
21
E-commerce
18
Electronic Commerce
18
Online retailing
11
Online-Handel
11
Beziehungsmarketing
7
Hotel industry
7
Hotellerie
7
Relationship marketing
7
Social Web
7
Social web
7
Brand management
5
Dienstleistungsqualität
5
Kundenzufriedenheit
5
Markenführung
5
Marketing management
5
Marketingmanagement
5
Service quality
5
Advertising effects
4
Confidence
4
Corporate Social Responsibility
4
Corporate social responsibility
4
Internet
4
Viral marketing
4
Virales Marketing
4
Werbewirkung
4
Benutzerschnittstelle
3
Bibliometrics
3
Bibliometrie
3
Emotion
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Environmental management
3
International marketing
3
Internationales Marketing
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Aufsatz in Zeitschrift
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8
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English
8
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Amyx, Cinda
1
Cranage, David A.
1
Finn, Adam
1
Frank, Tema
1
Ha, Hong Youl
1
Jaiswal, Anand K.
1
Jeon, Myunghee Mindy
1
Jeong, Miyoung
1
Kuo, Pei-Jou
1
Laroche, Michel
1
Lorenzon, Antonio
1
Mazaheri, Ebrahim
1
Niraj, Rakesh
1
Pan, Huifeng
1
Pappas, Nikolaos
1
Shobeiri, Saeed
1
Urban, Glen L.
1
Venugopal, Pingali
1
Wang, Luming
1
Zhang, Lu
1
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Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
International journal of contemporary hospitality management
Journal of marketing communications
Journal of retailing and consumer services
22
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
12
International journal of business information systems : IJBIS
12
Journal of internet commerce
12
International journal of electronic marketing and retailing : IJEMR
11
Journal of business research : JBR
8
Journal of travel and tourism marketing
8
International journal of e-business research : an official publication of the Information Resources Management Association
7
International journal of internet marketing and advertising : IJIMA
7
Electronic commerce research
6
International journal of electronic commerce : IJEC
6
International journal of retail & distribution management
6
Journal of electronic commerce research : JECR
6
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
6
Information systems and e-business management : ISeB
5
International journal of hospitality management
5
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
5
International journal of electronic business
4
International journal of public sector performance management : IJPSPM
4
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
4
Service business
4
The service industries journal
4
Tourism management : research, policies, practice
4
Tourism management perspectives : TMP
4
African journal of science, technology, innovation and development : AJSTID
3
Cogent business & management
3
Electronic commerce research and applications
3
Global business review
3
International journal of electronic customer relationship management : IJECRM
3
International journal of retail and distribution management
3
Journal of customer behaviour
3
Journal of organizational computing and electronic commerce
3
Journal of strategic marketing
3
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
3
Management information systems : mis quarterly
3
Marketing intelligence & planning
3
Technological forecasting & social change : an international journal
3
Administrative Sciences : open access journal
2
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ECONIS (ZBW)
8
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1
The moderating role of mobile promotion during current and subsequent purchasing occasions : the case of restaurant delivery services
Pan, Huifeng
;
Ha, Hong Youl
- In:
International journal of contemporary hospitality management
34
(
2022
)
2
,
pp. 601-622
Persistent link: https://www.econbiz.de/10013164481
Saved in:
2
Creating the right customer experience online : the influence of culture
Shobeiri, Saeed
;
Mazaheri, Ebrahim
;
Laroche, Michel
- In:
Journal of marketing communications
24
(
2018
)
3
,
pp. 270-290
Persistent link: https://www.econbiz.de/10011852960
Saved in:
3
Customers' perceived website service quality and its effects on e-loyalty
Jeon, Myunghee Mindy
;
Jeong, Miyoung
- In:
International journal of contemporary hospitality management
29
(
2017
)
1
,
pp. 438-457
Persistent link: https://www.econbiz.de/10011611261
Saved in:
4
Effect of marketing activities, benefits, risks, confusion due to over-choice, price, quality and consumer trust on online tourism purchasing
Pappas, Nikolaos
- In:
Journal of marketing communications
23
(
2017
)
2
,
pp. 195-218
Persistent link: https://www.econbiz.de/10011706481
Saved in:
5
What you get is not what you saw : exploring the impacts of misleading hotel website photos
Kuo, Pei-Jou
;
Zhang, Lu
;
Cranage, David A.
- In:
International journal of contemporary hospitality management
27
(
2015
)
6
,
pp. 1301-1319
Persistent link: https://www.econbiz.de/10011403354
Saved in:
6
Context-general and context-specific determinants of online satisfaction and loyalty for commerce and content sites
Jaiswal, Anand K.
;
Niraj, Rakesh
;
Venugopal, Pingali
- In:
Journal of interactive marketing : a quarterly …
24
(
2010
)
3
,
pp. 222-238
Persistent link: https://www.econbiz.de/10008650974
Saved in:
7
Online trust : state of the art, new frontiers, and research potential
Urban, Glen L.
;
Amyx, Cinda
;
Lorenzon, Antonio
- In:
Journal of interactive marketing : a quarterly …
23
(
2009
)
2
,
pp. 179-190
Persistent link: https://www.econbiz.de/10003847136
Saved in:
8
Attribute perceptions, customer satisfaction and intention to recommend e-services
Finn, Adam
;
Wang, Luming
;
Frank, Tema
- In:
Journal of interactive marketing : a quarterly …
23
(
2009
)
3
,
pp. 209-220
Persistent link: https://www.econbiz.de/10003873382
Saved in:
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