Attribute perceptions, customer satisfaction and intention to recommend e-services
Year of publication: |
2009
|
---|---|
Authors: | Finn, Adam ; Wang, Luming ; Frank, Tema |
Published in: |
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation. - Thousand Oaks, CA : SAGE Publishing, ISSN 1094-9968, ZDB-ID 1424950-9. - Vol. 23.2009, 3, p. 209-220
|
Subject: | Electronic Commerce | E-commerce | Website | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour |
-
Online shopping experience in India : an examination of consumers world
Dutt, Maani, (2020)
-
Local food shopping : factors affecting users' behavioural e-loyalty
Blasco-López, Ma Francisca, (2018)
-
Consumer's perception of webiste service quality : an empirical study
Ahmad, Asad, (2016)
- More ...
-
Made it more memorable? : evaluating the customer's emotional experience
Finn, Adam, (2009)
-
Dual-faceted multidimensional IRT models with hierarchical structure
Wang, Luming, (2013)
-
Wang, Luming, (2012)
- More ...