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isPartOf:"Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation"
~isPartOf:"International journal of contemporary hospitality management"
~subject:"Customer satisfaction"
~type_genre:"Aufsatz in Zeitschrift"
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Customer satisfaction
Website
31
Consumer behaviour
17
Konsumentenverhalten
17
Internet marketing
15
Online-Marketing
15
E-commerce
14
Electronic Commerce
14
Online retailing
8
Online-Handel
8
Hotel industry
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Beziehungsmarketing
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Relationship marketing
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Dienstleistungsqualität
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Service quality
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Social web
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Aufsatz in Zeitschrift
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Finn, Adam
1
Frank, Tema
1
Ha, Hong Youl
1
Jaiswal, Anand K.
1
Jeon, Myunghee Mindy
1
Jeong, Miyoung
1
Niraj, Rakesh
1
Pan, Huifeng
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Venugopal, Pingali
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Wang, Luming
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Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
International journal of contemporary hospitality management
Journal of retailing and consumer services
18
International journal of electronic marketing and retailing : IJEMR
10
Journal of internet commerce
10
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
9
International journal of business information systems : IJBIS
8
International journal of retail & distribution management
6
Journal of travel and tourism marketing
6
Electronic commerce research
5
International journal of e-business research : an official publication of the Information Resources Management Association
5
Journal of business research : JBR
5
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
5
International journal of hospitality management
4
International journal of public sector performance management : IJPSPM
4
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
4
Journal of electronic commerce research : JECR
4
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
4
Service business
4
The service industries journal
4
Tourism management : research, policies, practice
4
African journal of science, technology, innovation and development : AJSTID
3
Cogent business & management
3
Information systems and e-business management : ISeB
3
International journal of retail and distribution management
3
Journal of customer behaviour
3
Marketing intelligence & planning
3
Tourism management perspectives : TMP
3
Administrative Sciences : open access journal
2
Asia Pacific journal of marketing and logistics
2
Electronic commerce research and applications
2
European journal of marketing : EJM
2
Gadjah Mada international journal of business
2
Global business review
2
International journal of business excellence
2
International journal of business excellence : IJBEX
2
International journal of business innovation and research
2
International journal of electronic business
2
International journal of electronic commerce : IJEC
2
International journal of electronic customer relationship management : IJECRM
2
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
2
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ECONIS (ZBW)
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1
The moderating role of mobile promotion during current and subsequent purchasing occasions : the case of restaurant delivery services
Pan, Huifeng
;
Ha, Hong Youl
- In:
International journal of contemporary hospitality management
34
(
2022
)
2
,
pp. 601-622
Persistent link: https://www.econbiz.de/10013164481
Saved in:
2
Customers' perceived website service quality and its effects on e-loyalty
Jeon, Myunghee Mindy
;
Jeong, Miyoung
- In:
International journal of contemporary hospitality management
29
(
2017
)
1
,
pp. 438-457
Persistent link: https://www.econbiz.de/10011611261
Saved in:
3
Context-general and context-specific determinants of online satisfaction and loyalty for commerce and content sites
Jaiswal, Anand K.
;
Niraj, Rakesh
;
Venugopal, Pingali
- In:
Journal of interactive marketing : a quarterly …
24
(
2010
)
3
,
pp. 222-238
Persistent link: https://www.econbiz.de/10008650974
Saved in:
4
Attribute perceptions, customer satisfaction and intention to recommend e-services
Finn, Adam
;
Wang, Luming
;
Frank, Tema
- In:
Journal of interactive marketing : a quarterly …
23
(
2009
)
3
,
pp. 209-220
Persistent link: https://www.econbiz.de/10003873382
Saved in:
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