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isPartOf:"Journal of marketing management : MM"
~isPartOf:"European journal of operational research : EJOR"
~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~subject:"Complaint management"
~subject:"Kundenintegration"
~subject:"Relationship marketing"
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Search: subject_exact:"Beziehungsmanagement"
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Complaint management
Kundenintegration
Relationship marketing
Beziehungsmarketing
235
Consumer behaviour
68
Konsumentenverhalten
68
Dienstleistungsqualität
65
Service quality
65
Customer satisfaction
64
Kundenzufriedenheit
64
Theorie
37
Theory
37
Quality management
26
Qualitätsmanagement
26
Mathematical programming
24
Mathematische Optimierung
24
Brand image
19
Markenimage
19
Customer integration
18
Customer value
16
Kundenwert
16
Marketing management
15
Marketingmanagement
15
Betriebliche Standortwahl
14
Firm location choice
14
Integer programming
13
Social Web
13
Social web
13
Taiwan
13
Brand management
12
Ganzzahlige Optimierung
12
Markenführung
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customer satisfaction
12
Beschwerdemanagement
11
Betriebliche Wertschöpfung
11
E-commerce
11
Einzelhandel
11
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11
Internet marketing
11
Online-Marketing
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235
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Marimon, Frederic
4
Buttle, Francis A.
3
Casadesús, Martí
3
Conduit, Jodie
3
Hollebeek, Linda D.
3
Petnji Yaya, Luc Honore
3
Yang, Ching-chow
3
Ang, Lawrence
2
Baesens, Bart
2
Ballings, Michel
2
Chen, Ching-fu
2
Choi, Tsan-Ming
2
Dahlgaard, Jens Jörn
2
Dahlgaard-Park, Su Mi
2
Dessart, Laurence
2
Fan, Zhi-ping
2
Hart, Cathy
2
Hewer, Paul
2
Ku, Edward C. S.
2
Malthouse, Edward C.
2
Marín, Alfredo
2
Matanda, Margaret Jekanyika
2
Pantouvakis, Angelos
2
Shahin, Arash
2
Sinnl, Markus
2
Sun, Minghe
2
Thomas, Barrett W.
2
Tzeng, Gwo-hshiung
2
Uncles, Mark D.
2
Van den Poel, Dirk
2
Aardal, Karen
1
Abdullateef, Aliyu Olayemi
1
Aboolian, Robert
1
Al-dweeri, Rami M. O. O.
1
Ales, Zacharie
1
Alférez, Germán H.
1
Alférez, Mauricio
1
Ali, Maged
1
Alonso-Almeida, M. Mar
1
Amonini, Claudia
1
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Journal of marketing management : MM
European journal of operational research : EJOR
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
Journal of business research : JBR
621
Journal of retailing and consumer services
582
Industrial marketing management : the international journal for industrial and high-tech firms
398
International journal of hospitality management
280
SpringerLink / Bücher
258
The journal of services marketing
225
The journal of business & industrial marketing
192
The service industries journal
184
Journal of the Academy of Marketing Science
164
Journal of strategic marketing
161
International journal of electronic customer relationship management : IJECRM
140
Journal of marketing
124
International journal of contemporary hospitality management
120
Journal of service research : JSR
117
Journal of travel and tourism marketing
115
Journal of hospitality marketing & management
114
The journal of product & brand management
111
Tourism management : research, policies, practice
108
Asia Pacific journal of marketing and logistics
107
Journal of service management
106
Journal of retailing
103
Gabler Edition Wissenschaft
102
The journal of brand management : an international journal
101
Cogent business & management
100
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
100
Psychology & marketing
99
Marketing intelligence & planning
97
European journal of marketing : EJM
95
Services marketing quarterly
90
The international journal of bank marketing : IJBM
85
Service business
80
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
78
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
72
Journal of financial services marketing : JFSM
70
Business horizons
69
Springer eBook Collection / Business and Economics
69
International journal of retail & distribution management
68
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ECONIS (ZBW)
235
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1
A general purpose exact solution method for mixed integer concave minimization problems
Sinha, Ankur
;
Das, Arka
;
Anand, Guneshwar
;
Jayaswal, Sachin
- In:
European journal of operational research : EJOR
309
(
2023
)
3
,
pp. 977-992
Persistent link: https://www.econbiz.de/10014434991
Saved in:
2
Benders-type branch-and-cut algorithms for capacitated facility location with single-sourcing
Weininger, Dieter
;
Wolsey, Laurence A.
- In:
European journal of operational research : EJOR
310
(
2023
)
1
,
pp. 84-99
Persistent link: https://www.econbiz.de/10014339631
Saved in:
3
Trade-in operations under retail competition : effects of brand loyalty
Tang, Fei
;
Dai, Ying
;
Ma, Zujun
;
Choi, Tsan-Ming
- In:
European journal of operational research : EJOR
310
(
2023
)
1
,
pp. 397-414
Persistent link: https://www.econbiz.de/10014340185
Saved in:
4
New variants of the simple plant location problem and applications
Pelegrín, Mercedes
- In:
European journal of operational research : EJOR
306
(
2023
)
3
,
pp. 1094-1108
Persistent link: https://www.econbiz.de/10014279709
Saved in:
5
An efficient benders decomposition for the p-median problem
Duran-Mateluna, Cristian
;
Ales, Zacharie
;
Elloumi, Sourour
- In:
European journal of operational research : EJOR
308
(
2023
)
1
,
pp. 84-96
Persistent link: https://www.econbiz.de/10014283014
Saved in:
6
A DEA-based approach to customer value analysis
Cherchye, Laurens
;
Rock, Bram de
;
Dierynck, Bart
; …
- In:
European journal of operational research : EJOR
308
(
2023
)
3
,
pp. 1319-1331
Persistent link: https://www.econbiz.de/10014311896
Saved in:
7
Territorial design for customers with demand frequency
Zhen, Lu
;
Gao, Jiajing
;
Tan, Zheyi
;
Laporte, Gilbert
; …
- In:
European journal of operational research : EJOR
309
(
2023
)
1
,
pp. 82-101
Persistent link: https://www.econbiz.de/10014290392
Saved in:
8
Impact of loyalty program investment on firm performance : seasonal products with strategic customers
Gu, Wei
;
Luan, Xiaoting
;
Song, Yanan
;
Shang, Jennifer
- In:
European journal of operational research : EJOR
299
(
2022
)
2
,
pp. 621-630
Persistent link: https://www.econbiz.de/10013207149
Saved in:
9
Self-design fun : should 3D printing be employed in mass customization operations?
Guo, Shu
;
Choi, Tsan-Ming
;
Chung, Sai Ho
- In:
European journal of operational research : EJOR
299
(
2022
)
3
,
pp. 883-897
Persistent link: https://www.econbiz.de/10013207182
Saved in:
10
A supervised learning-driven heuristic for solving the facility location and production planning problem
Wu, Tao
;
Huang, Le
;
Liang, Zhe
;
Zhang, Xiaoning
;
Zhang, …
- In:
European journal of operational research : EJOR
301
(
2022
)
2
,
pp. 785-796
Persistent link: https://www.econbiz.de/10013207678
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