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isPartOf:"Journal of marketing management : MM"
~isPartOf:"Journal of retailing and consumer services"
~isPartOf:"Springer eBook Collection / Business and Economics"
~isPartOf:"The journal of product & brand management"
~subject:"Emotion"
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Search: subject_exact:"Beziehungsmanagement"
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| 5 applied filters
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Emotion
Beziehungsmarketing
844
Relationship marketing
844
Consumer behaviour
592
Konsumentenverhalten
592
Customer satisfaction
286
Kundenzufriedenheit
286
Brand management
220
Markenführung
220
Dienstleistungsqualität
192
Service quality
192
Einzelhandel
184
Retail trade
184
Brand image
161
Markenimage
161
Brand
129
Markenartikel
128
Social Web
106
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106
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95
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95
Kundenintegration
90
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89
Internet marketing
86
Online-Marketing
86
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68
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67
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Viral marketing
59
Virales Marketing
59
Markentreue
56
Customer value
53
Kundenwert
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Customer experience
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Marketingmanagement
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E-commerce
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44
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58
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Borges, Adilson
2
Chebat, Jean-Charles
2
Klaus, Philipp
2
Prentice, Catherine
2
Al Khateeb, Amr
1
Alamanos, Eleftherios
1
Alnawas, Ibrahim
1
Alvarado-Karste, Diego
1
Anh Thi Van Nguyen
1
Areni, Charles Scott
1
Babin, Barry J.
1
Balasubramanian, Siva Kumar
1
Barari, Mojtaba
1
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1
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1
Bilgihan, Anil
1
Boles, James S.
1
Brown, Stephen
1
Buunk, Bram
1
Bügel, Marnix S.
1
Cachero-Martínez, Silvia
1
Cai, Jian
1
Carsana, Laurence
1
Chang, Ya Ping
1
Das, Manish
1
Davison, Robert M.
1
Dogerlioglu-Demir, Kivilcim
1
Dominique-Ferreira, Sergio
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1
El Hedhli, Kamel
1
Fellesson, Markus
1
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1
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1
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1
Gaucher, Benoît
1
Gillison, Stephanie T.
1
Griffin, Mitch
1
Guo, Gongxing
1
Gómez, Mar
1
Han, Xiaoyun
1
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Journal of marketing management : MM
Journal of retailing and consumer services
Springer eBook Collection / Business and Economics
The journal of product & brand management
Journal of business research : JBR
45
International journal of hospitality management
36
The journal of brand management : an international journal
19
The journal of services marketing
19
Psychology & marketing
10
Erfolgsfaktor Emotionalisierung : wie Unternehmen die Herzen der Kunden gewinnen
9
Journal of service theory and practice : JSTP
9
Service business
9
The service industries journal
9
Tourism management : research, policies, practice
9
International journal of contemporary hospitality management
8
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
8
Journal of hospitality marketing & management
8
Journal of service research : JSR
8
Journal of travel and tourism marketing
8
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
8
The journal of business & industrial marketing
8
Asia Pacific journal of marketing and logistics
7
European journal of marketing : EJM
7
Journal of business ethics : JOBE
7
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
7
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
7
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
6
Journal of service management
6
Administrative Sciences : open access journal
5
Cogent business & management
5
International journal of market research
5
Journal of customer behaviour
5
Journal of the Academy of Marketing Science
5
SpringerLink / Bücher
5
The international journal of bank marketing : IJBM
5
The journal of personal selling & sales management : JPSSM
5
European journal of marketing
4
Global business review
4
Industrial marketing management : the international journal for industrial and high-tech firms
4
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
4
International journal of business excellence : IJBEX
4
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ECONIS (ZBW)
58
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1
Determining influence of service quality on user identification, belongingness, and satisfaction on mobile social media : insight from emotional attachment perspective
Pang, Hua
;
Zhang, Kaige
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014462295
Saved in:
2
Do supermarkets' emails have any value for their customers? : the effect of emails' content and interestingness on customers' attitude and engagement
Rodriguez, Virginie
;
Sangle-Ferriere, Marion
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014371703
Saved in:
3
Gracefully yours : would snap judgments of one's subtle graceful movements lead to inferences about their emotional intelligence?
Dogerlioglu-Demir, Kivilcim
;
Ng, Andy H.
;
Koçaş, Cenk
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014372547
Saved in:
4
The effects of app-related factors on app stickiness : the role of cognitive and emotional app relationship quality
Alnawas, Ibrahim
;
Al Khateeb, Amr
;
El Hedhli, Kamel
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014372634
Saved in:
5
Emotion and trust in virtual service assistant design for effective service recovery
Le, Hoang T. P. M.
;
Park, Jungkun
;
Lee, Sangwoo
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014364045
Saved in:
6
Customer showrooming behavior, customer orientation, and emotional labor : sales control as a moderator
Park, Hyewon
;
Hur, Won-Moo
- In:
Journal of retailing and consumer services
72
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014252735
Saved in:
7
Customer deviance in retailing : managers' emotional support and employees' affective wellbeing
Mayr, Kathrin
;
Teller, Christoph
- In:
Journal of retailing and consumer services
72
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014253513
Saved in:
8
Effects of online brand community rituals on customer citizenship behavior : exploring the sequential mediation mechanism
Yang, Shuang
;
Tang, Jiarong
;
Cai, Jian
;
Guo, Gongxing
- In:
The journal of product & brand management
32
(
2023
)
3
,
pp. 393-405
Persistent link: https://www.econbiz.de/10014229053
Saved in:
9
Love the star, love the team? : the spillover effect of athlete sub brand to team brand advocacy in online brand communities
Wong, Amy
;
Hung, Yu-Chen
- In:
The journal of product & brand management
32
(
2023
)
2
,
pp. 343-359
Persistent link: https://www.econbiz.de/10013552964
Saved in:
10
Tickle me on WeChat moments : the role of brand love
Khan, Jashim
;
Pelet, Jean-Eric
;
Zamani, Somayeh
- In:
The journal of product & brand management
31
(
2022
)
1
,
pp. 29-39
Persistent link: https://www.econbiz.de/10012798129
Saved in:
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