//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
isPartOf:"Journal of marketing research : JMR"
~accessRights:"restricted"
~isPartOf:"Business horizons"
~isPartOf:"Journal of service research"
~person:"Bone, Sterling A."
~person:"Srivastava, Rajendra Krishan"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Beziehungsmanagement"
Narrow search
Delete all filters
| 6 applied filters
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
4
Relationship marketing
4
Consumer behaviour
2
Konsumentenverhalten
2
Communication
1
Confidence
1
Corporate Social Responsibility
1
Corporate social responsibility
1
Customer acquisition
1
Customer integration
1
Customer satisfaction
1
Dienstleistungsmarketing
1
Dienstleistungsqualität
1
Experiment
1
Funktechnik
1
Kommunikation
1
Kundengewinnung
1
Kundenintegration
1
Kundenzufriedenheit
1
Measurement
1
Messung
1
Mobile communications
1
Mobilkommunikation
1
Radio engineering
1
S-D logic
1
Service quality
1
Services marketing
1
Stakeholder
1
Stakeholder engagement
1
Telecommunications
1
Telecommunications industry
1
Telekommunikation
1
Telekommunikationssektor
1
Vertrauen
1
acquisition cost
1
actor engagement
1
confidence
1
customer engagement
1
customer experience management
1
customer feedback
1
more ...
less ...
Online availability
All
Undetermined
Type of publication
All
Article
4
Type of publication (narrower categories)
All
Article in journal
4
Aufsatz in Zeitschrift
4
Language
All
English
4
Author
All
Bone, Sterling A.
Srivastava, Rajendra Krishan
Lemon, Katherine N.
4
Campbell, Colin L.
3
Eisingerich, Andreas B
3
Hollebeek, Linda D.
3
Kumar, V.
3
Pitt, Leyland F.
3
Voorhees, Clay M.
3
Becker, Jan U.
2
Berman, Barry
2
Berthon, Pierre R.
2
Brady, Michael K.
2
DeTienne, Kristen Bell
2
Ferraro, Carla
2
Fombelle, Paul W.
2
Groth, Markus
2
Grégoire, Yany
2
Hochstein, Bryan
2
Houston, Mark B.
2
Jap, Sandy D.
2
Keiningham, Timothy
2
Larivière, Bart
2
Mattila, Anna S.
2
Mavrommatis, Alexis
2
McColl-Kennedy, Janet R.
2
Melero-Polo, Iguácel
2
Rangarajan, Deva
2
Sands, Sean
2
Sesé, F. Javier
2
Singh, Jagdip
2
Spann, Martin
2
Sprott, David E.
2
Verleye, Katrien
2
Walsh, Gianfranco
2
Yue, Yumeng
2
Abratt, Russell
1
Agnihotri, Raj
1
Aksoy, Lerzan
1
Albrecht, Arne Keno
1
more ...
less ...
Published in...
All
Journal of marketing research : JMR
Business horizons
Journal of service research
Source
All
ECONIS (ZBW)
4
Showing
1
-
4
of
4
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
From customer-, to actor-, to stakeholder engagement : taking stock, conceptualization, and future directions
Hollebeek, Linda D.
;
Kumar, Vikas
;
Srivastava, Rajendra …
- In:
Journal of service research
25
(
2022
)
2
,
pp. 328-343
Persistent link: https://www.econbiz.de/10013268027
Saved in:
2
Assessing the effects of service variability on consumer confidence and behavior
Voorhees, Clay M.
;
Beck, Jonathan M.
;
Randhawa, Praneet
; …
- In:
Journal of service research
24
(
2021
)
3
,
pp. 405-420
Persistent link: https://www.econbiz.de/10012592947
Saved in:
3
"Mere measurement plus" : how solicitation of open-ended positive feedback influences customer purchase behavior
Bone, Sterling A.
;
Lemon, Katherine N.
;
Voorhees, Clay M.
; …
- In:
Journal of marketing research : JMR
54
(
2017
)
1
,
pp. 156-170
Persistent link: https://www.econbiz.de/10011653507
Saved in:
4
Customer acquisition and retention spending : an analytical model and empirical investigation in wireless telecommunications markets
Min, Sungwook
;
Zhang, Xubing
;
Kim, Namwoon
;
Srivastava, …
- In:
Journal of marketing research : JMR
53
(
2016
)
5
,
pp. 728-744
Persistent link: https://www.econbiz.de/10011650386
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->