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isPartOf:"Journal of marketing research : JMR"
~isPartOf:"Business horizons"
~subject:"Einzelhandel"
~subject:"Retail trade"
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Einzelhandel
Retail trade
Beziehungsmarketing
117
Relationship marketing
117
Consumer behaviour
49
Konsumentenverhalten
49
Social Web
23
Social web
23
Customer value
18
Kundenwert
18
Brand management
16
Markenführung
16
Marketing management
16
Marketingmanagement
16
Customer satisfaction
14
Kundenzufriedenheit
14
Internet marketing
13
Online-Marketing
13
Dienstleistungsqualität
10
Service quality
10
Social media
10
Beschwerdemanagement
8
Complaint management
8
Betriebliche Wertschöpfung
7
Brand
7
Customer integration
7
Kundenintegration
7
Lieferantenmanagement
7
Supplier relationship management
7
Value creation
7
Brand image
6
Customer service
6
Kundenservice
6
Markenimage
6
Confidence
5
Customer experience
5
E-commerce
5
Electronic Commerce
5
Kundenbindungsprogramm
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Loyalty program
5
Markenartikel
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Market research
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Berman, Barry
1
Berry, Leonard L.
1
Breugelmans, Els
1
Esmark, Carol L.
1
Gresham, Larry G.
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Noble, Stephanie M.
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Zhang, Jie
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Journal of marketing research : JMR
Business horizons
Journal of retailing and consumer services
176
Journal of business research : JBR
46
Journal of retailing
46
The international review of retail, distribution and consumer research
44
International journal of retail & distribution management
33
International journal of retail and distribution management
29
The journal of services marketing
15
Journal of strategic marketing
12
Marketing intelligence & planning
11
Cogent business & management
10
International journal of electronic marketing and retailing : IJEMR
10
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
10
Journal of the Academy of Marketing Science
10
Management science : journal of the Institute for Operations Research and the Management Sciences
9
International journal of production economics
8
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
8
Psychology & marketing
8
International journal of business information systems : IJBIS
7
International journal of electronic commerce : IJEC
7
Services marketing quarterly
7
European journal of marketing : EJM
6
European journal of operational research : EJOR
6
Journal of business economics and management
6
Journal of internet commerce
6
Journal of operations management
6
Journal of service management
6
Service business
6
SpringerLink / Bücher
6
Technological forecasting & social change : an international journal
6
The journal of consumer marketing
6
Asia Pacific journal of marketing and logistics
5
Handelsforschung
5
Industrial marketing management : the international journal for industrial and high-tech firms
5
International journal of technology marketing : IJTMkt
5
Journal of fashion marketing and management
5
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
5
Journal of marketing
5
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
5
The journal of product & brand management
5
The service industries journal
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ECONIS (ZBW)
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1
Flatlined : combatting the death of retail stores
Berman, Barry
- In:
Business horizons
62
(
2019
)
1
,
pp. 75-82
Persistent link: https://www.econbiz.de/10011995667
Saved in:
2
Bad behavior and conflict in retailing spaces : nine suggestions to ease tensions
Esmark, Carol L.
;
Noble, Stephanie M.
- In:
Business horizons
59
(
2016
)
1
,
pp. 95-104
Persistent link: https://www.econbiz.de/10011422862
Saved in:
3
The impact of an item-based loyalty program on consumer purchase behavior
Zhang, Jie
;
Breugelmans, Els
- In:
Journal of marketing research : JMR
49
(
2012
)
1
,
pp. 50-65
Persistent link: https://www.econbiz.de/10009507247
Saved in:
4
Relationship retailing: transforming customers into clients
Berry, Leonard L.
;
Gresham, Larry G.
- In:
Business horizons
29
(
1986
)
6
,
pp. 43-47
Persistent link: https://www.econbiz.de/10003500741
Saved in:
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