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isPartOf:"Journal of retailing and consumer services"
~person:"Barari, Mojtaba"
~person:"Koçaş, Cenk"
~subject:"Emotion"
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Emotion
Beziehungsmarketing
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Consumer behaviour
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Customer satisfaction
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Dienstleistungsqualität
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Online-Handel
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Affective experience
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Animated logos
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Customer experience destruction
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Emotional intelligence
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Multichannel strategy
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Barari, Mojtaba
Koçaş, Cenk
Borges, Adilson
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Dogerlioglu-Demir, Kivilcim
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El Hedhli, Kamel
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Journal of retailing and consumer services
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ECONIS (ZBW)
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Gracefully yours : would snap judgments of one's subtle graceful movements lead to inferences about their emotional intelligence?
Dogerlioglu-Demir, Kivilcim
;
Ng, Andy H.
;
Koçaş, Cenk
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014372547
Saved in:
2
Negative and positive customer shopping experience in an online context
Barari, Mojtaba
;
Ross, Mitchell
;
Surachartkumtonkun, …
- In:
Journal of retailing and consumer services
53
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012171916
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