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isPartOf:"Keskusteluaiheita / Elinkeinoelämän Tutkimuslaitos"
~isPartOf:"Journal of retailing and consumer services"
~isPartOf:"Telecommunications policy : the international journal of digital economy, data sciences and new media"
~person:"Al-Nazir, Rannen"
~person:"Gijón, Covadonga"
~subject:"Konsumentenverhalten"
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Konsumentenverhalten
Consumer behaviour
3
Mobile communications
3
Mobile phone
3
Mobilkommunikation
3
Mobiltelefon
3
Consumer satisfaction
2
Customer satisfaction
2
Kundenzufriedenheit
2
Mobile phones
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Spain
2
Spanien
2
Beschwerdemanagement
1
Beziehungsmarketing
1
Communication services in Palestine
1
Complainers
1
Complaint management
1
Consumer Palestine
1
Consumer complaint behaviour
1
Consumer loyalty
1
Consumer protection
1
Consumer retention
1
Dienstleistungsqualität
1
Econometric models
1
Exit
1
Mobile phone services
1
Palestine
1
Palästina
1
Relationship marketing
1
Residential consumers
1
Service failure
1
Service quality
1
Survey data
1
Telecommunications
1
Telecommunications industry
1
Telekommunikation
1
Telekommunikationssektor
1
Verbraucherschutz
1
Voice
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Al-Nazir, Rannen
Gijón, Covadonga
Ameen, Nisreen
2
Garín-Muñoz, Teresa
2
Nakamura, Akihiro
2
Pérez Amaral, Teodosio
2
Addeo, Felice
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Agrebi, Sinda
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Alfnes, Frode
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Anand, Amitabh
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Birch, Nancy J.
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Campbell-Kelly, Martin
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Castaldi, Laura
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Chen, Xudong
1
Choudrie, Jyoti
1
Chuang, Yi-fei
1
Culver, Jeffrey N.
1
Czajkowski, Mikołaj
1
Dash, Ganesh
1
Eriksson, Niklas
1
Fagerstrøm, Asle
1
Fayyad, Mahmoud I.
1
Fuentes, Christian
1
Garcia-Swartz, Daniel D.
1
García-Mariñoso, Begoña
1
Gerpott, Tortsten J.
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Gim, Yong chan
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Goneos-Malka, A.
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Grobler, Anske F.
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Groß, Michael
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Grzybowski, Lukasz
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Hsu, Jen-Hsien
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Jallais, Joël
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Jung, Joo-young
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Kim, Junghun
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Kumar, Deepak S.
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Kwon, Young-Sun
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Lam, Richard Cheung
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Keskusteluaiheita / Elinkeinoelämän Tutkimuslaitos
Journal of retailing and consumer services
Telecommunications policy : the international journal of digital economy, data sciences and new media
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ECONIS (ZBW)
3
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1
Inequality of bargaining power in cellular telecommunication services agreements
Fayyad, Mahmoud I.
;
Al-Nazir, Rannen
- In:
Telecommunications policy : the international journal …
47
(
2023
)
4
,
pp. 1-16
Persistent link: https://www.econbiz.de/10014309300
Saved in:
2
Consumer complaint behaviour in telecommunications : the case of mobile phone users in Spain
Garín-Muñoz, Teresa
;
Pérez Amaral, Teodosio
;
Gijón, …
- In:
Telecommunications policy : the international journal …
40
(
2016
)
8
,
pp. 804-820
Persistent link: https://www.econbiz.de/10011621585
Saved in:
3
Satisfaction of individual mobile phone users in Spain
Gijón, Covadonga
;
Garín-Muñoz, Teresa
;
Pérez …
- In:
Telecommunications policy : the international journal …
37
(
2013
)
10
,
pp. 940-954
Persistent link: https://www.econbiz.de/10010353748
Saved in:
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