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isPartOf:"Marketing intelligence & planning"
~isPartOf:"Harvard business review : HBR"
~isPartOf:"Journal of retailing and consumer services"
~language:"eng"
~subject:"Customer satisfaction"
~type_genre:"Aufsatz in Zeitschrift"
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Customer satisfaction
Freizeitwirtschaft
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Aufsatz in Zeitschrift
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Beverland, Michael
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Marketing intelligence & planning
Harvard business review : HBR
Journal of retailing and consumer services
Tourism management : research, policies, practice
7
International journal of hospitality management
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Tourism management perspectives : TMP
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International journal of leisure and tourism marketing : IJLTM
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
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Scandinavian journal of hospitality and tourism
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Tourism analysis : an interdisciplinary tourism & hospitality journal
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International journal of business excellence : IJBEX
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International journal of quality & reliability management
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Journal of economic psychology : research in economic psychology and behavioral economics
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Tourism and hospitality research : the surrey quarterly review
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ECONIS (ZBW)
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How in-store educational and entertaining events influence shopper satisfaction
Sands, Sean
;
Oppewal, Harmen
;
Beverland, Michael
- In:
Journal of retailing and consumer services
23
(
2015
),
pp. 9-20
Persistent link: https://www.econbiz.de/10010503939
Saved in:
2
Value equity in event planning : a case study of Macau
Rosenbaum, Mark S.
;
Wong, IpKin Anthony
- In:
Marketing intelligence & planning
28
(
2010
)
4
,
pp. 403-417
Persistent link: https://www.econbiz.de/10008652225
Saved in:
3
How to create attractive and unique customer experiences : an application of Kano's theory of attractive quality to recreational tourism
Högström, Claes
;
Rosner, Marina
;
Gustafsson, Anders
- In:
Marketing intelligence & planning
28
(
2010
)
4
,
pp. 385-402
Persistent link: https://www.econbiz.de/10008652227
Saved in:
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