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isPartOf:"The journal of business & industrial marketing"
~accessRights:"restricted"
~isPartOf:"Discussion paper"
~subject:"Dienstleistungsqualität"
~subject:"Industrie"
~subject:"Service quality"
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Search: subject_exact:"Produktbegleitende Dienstleistung"
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Dienstleistungsqualität
Industrie
Service quality
Business services
12
Unternehmensdienstleistung
12
Bundling strategy
9
Leistungsbündel
9
Servitization
7
Lieferantenmanagement
6
Supplier relationship management
6
Manufacturing industries
5
Beziehungsmarketing
4
Dienstleistungssektor
4
Innovation
4
Relationship marketing
4
Service industry
4
B-to-B-Marketing
3
Business-to-business marketing
3
Customer satisfaction
3
E-commerce
3
Electronic Commerce
3
Kundenzufriedenheit
3
Lieferkette
3
New product development
3
Produktentwicklung
3
Supply chain
3
Beschaffung
2
Digital servitization
2
Digitalisierung
2
Digitization
2
Industrial services
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Outsourcing
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Procurement
2
Purchasing
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Service innovation
2
Services
2
Altertum
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Ambidextrous organization
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Ancient history
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Barbu, Cătălin Mihail
1
Bikfalvi, Andreas
1
Briggs, Elten
1
Classen, Moritz
1
Daugherty, Patricia J.
1
Dong, Yan
1
Favoretto, Camila
1
Florea, Dorian Laurentiu
1
Friedli, Thomas
1
Fu, Lin
1
Jian, Zhaoquan
1
Kohtamäki, Marko
1
Landry, Timothy D.
1
Lizarelli, Fabiane Letícia
1
Marcinkevicius, Gediminas
1
Mendes, Glauco Henrique de Sousa
1
Osman, Osman Mohamed Ali
1
Parida, Vinit
1
Partanen, Jukka
1
Rauleckas, Rimantas
1
Rotea, Claudia Cristina
1
Smania, Guilherme Sales
1
Sun, Xiaohua
1
Vilkas, Mantas
1
Wincent, Joakim
1
Zhang, Junnan
1
Zhang, Yaowei
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The journal of business & industrial marketing
Discussion paper
Industrial marketing management : the international journal for industrial and high-tech firms
26
International journal of production economics
12
Journal of business research : JBR
12
SpringerLink / Bücher
12
International journal of production research
10
Service business
8
Regional studies : official journal of the Regional Studies Association
7
Technovation : the international journal of technological innovation, entrepreneurship and technology management
7
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
5
Technological forecasting & social change : an international journal
4
International journal of business environment : IJBE
3
International review of economics & finance : IREF
3
Journal of service management
3
Journal of the Academy of Marketing Science
3
Auditing : a journal of practice & theory
2
Business process management journal
2
Discussion paper / Centre for Economic Policy Research
2
Economic modelling
2
International journal of hospitality management
2
International journal of industrial organization
2
International journal of operations & production management
2
International journal of quality & reliability management
2
International journal of quality and service sciences
2
International journal of services and operations management : IJSOM
2
International journal of technology management : IJTM
2
International marketing review
2
Journal of accounting, auditing & finance : JAAF
2
Journal of management & governance
2
Journal of management & organization : JMO
2
Journal of retailing and consumer services
2
Operations management research : OMR ; advancing practice through theory
2
Production and operations management : an international journal of the Production and Operations Management Society
2
Springer eBook Collection / Business and Economics
2
Structural change and economic dynamics : SC+ED
2
Telecommunications policy : the international journal of digital economy, data sciences and new media
2
The journal of services marketing
2
Working paper / National Bureau of Economic Research, Inc.
2
Accounting and business research : a research quarterly publ. by the Inst. of Chartered Accountants in England and Wales
1
Accounting research journal
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ECONIS (ZBW)
8
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1
The impact of servitization on manufacturing firms' market power : empirical evidence from China
Zhang, Junnan
;
Sun, Xiaohua
;
Dong, Yan
;
Fu, Lin
;
Zhang, …
- In:
The journal of business & industrial marketing
38
(
2023
)
3
,
pp. 609-621
Persistent link: https://www.econbiz.de/10013539356
Saved in:
2
Does service modularity enhance new service development performance in supply chains : an empirical study
Osman, Osman Mohamed Ali
;
Jian, Zhaoquan
- In:
The journal of business & industrial marketing
38
(
2023
)
12
,
pp. 2772-2792
Persistent link: https://www.econbiz.de/10014472618
Saved in:
3
Service innovation in medical device manufacturers : does the digitalization matter?
Smania, Guilherme Sales
;
Mendes, Glauco Henrique de Sousa
; …
- In:
The journal of business & industrial marketing
37
(
2022
)
3
,
pp. 578-593
Persistent link: https://www.econbiz.de/10013165195
Saved in:
4
Placebo outsourcing : when does provider's bluffing enhance customer satisfaction?
Florea, Dorian Laurentiu
;
Barbu, Cătălin Mihail
; …
- In:
The journal of business & industrial marketing
37
(
2022
)
6
,
pp. 1299-1313
Persistent link: https://www.econbiz.de/10013400056
Saved in:
5
The interplay between product innovation and servitization : the mediating role of digitalization
Vilkas, Mantas
;
Bikfalvi, Andreas
;
Rauleckas, Rimantas
; …
- In:
The journal of business & industrial marketing
37
(
2022
)
11
,
pp. 2169-2184
Persistent link: https://www.econbiz.de/10013455393
Saved in:
6
Eight organizational enablers of digital service-sales ambidexterity in industrial firms
Classen, Moritz
;
Friedli, Thomas
- In:
The journal of business & industrial marketing
37
(
2022
)
11
,
pp. 2142-2155
Persistent link: https://www.econbiz.de/10013455410
Saved in:
7
Developing and validating a multi-dimensional scale for operationalizing industrial service offering
Partanen, Jukka
;
Kohtamäki, Marko
;
Parida, Vinit
; …
- In:
The journal of business & industrial marketing
32
(
2017
)
2
,
pp. 295-309
Persistent link: https://www.econbiz.de/10011629576
Saved in:
8
A framework of satisfaction for continually delivered business services
Briggs, Elten
;
Landry, Timothy D.
;
Daugherty, Patricia J.
- In:
The journal of business & industrial marketing
31
(
2016
)
1
,
pp. 112-122
Persistent link: https://www.econbiz.de/10011539353
Saved in:
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