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isPartOf:"The journal of business & industrial marketing"
~person:"Daugherty, Patricia J."
~person:"Favoretto, Camila"
~subject:"Business services"
~subject:"Customer satisfaction"
~subject:"Servitization"
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Daugherty, Patricia J.
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The journal of business & industrial marketing
Industrial marketing management : the international journal for industrial and high-tech firms
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ECONIS (ZBW)
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Service innovation in medical device manufacturers : does the digitalization matter?
Smania, Guilherme Sales
;
Mendes, Glauco Henrique de Sousa
; …
- In:
The journal of business & industrial marketing
37
(
2022
)
3
,
pp. 578-593
Persistent link: https://www.econbiz.de/10013165195
Saved in:
2
A framework of satisfaction for continually delivered business services
Briggs, Elten
;
Landry, Timothy D.
;
Daugherty, Patricia J.
- In:
The journal of business & industrial marketing
31
(
2016
)
1
,
pp. 112-122
Persistent link: https://www.econbiz.de/10011539353
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