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isPartOf:"The journal of services marketing"
~person:"Cronin, J. J."
~person:"Moon, Tae Won"
~subject:"Kundenservice"
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The other extreme of the circumplex of emotion : an investigation of consumer outrage
Bourdeau, Brian L.
;
Cronin, J. J.
;
Padgett, Daniel T.
; …
- In:
The journal of services marketing
38
(
2024
)
3
,
pp. 312-325
Persistent link: https://www.econbiz.de/10014515634
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