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isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~isPartOf:"Berufsorientierung und Arbeitsmarkt : mit einem Vortrag von Prof. Dr. Horst Friedrich, dem Gründungsmitglied ... der Deutschen Gesellschaft für ökonomische Bildung ; ihm ist dieser Band zur Vollendung des 65. Lebensjahres gewidmet"
~subject:"Wissensmanagement"
~subject:"service quality"
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service quality
Higher education institution
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higher education
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18
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
Berufsorientierung und Arbeitsmarkt : mit einem Vortrag von Prof. Dr. Horst Friedrich, dem Gründungsmitglied ... der Deutschen Gesellschaft für ökonomische Bildung ; ihm ist dieser Band zur Vollendung des 65. Lebensjahres gewidmet
International journal of knowledge management : IJKM ; an official publication of the Information Resources Management Association
5
Journal of information & knowledge management : JIKM
3
Knowledge management : nurturing culture, innovation and technology ; proceedings of the 2005 International Conference on Knowledge Management, [Charlotte], North Carolina, USA, 27 - 28 Oct. 2005
3
Knowledge management research & practice : KMRP ; an official journal of the OR Society
3
Cogent business & management
2
International journal of six sigma and competitive advantage : IJSSCA
2
Journal of business research : JBR
2
Journal of marketing for higher education
2
Problems and perspectives in management : PPM ; international research journal
2
Services marketing quarterly
2
Technological forecasting & social change : an international journal
2
The international journal of productivity and performance management : IJPPM
2
The learning organization : TLO ; the international journal of critical studies in organizational learning
2
Total quality management & business excellence
2
Zagreb international review of economics & business
2
4. Konferenz Professionelles Wissensmanagement - Erfahrungen und Visionen ; Bd. 2
1
Administrative Sciences : open access journal
1
Annales Universitatis Apulensis Series Oeconomica
1
Asian Academy of Management journal
1
Cogent Business & Management
1
Cuadernos de Gestión
1
European research on management and business economics
1
Financial internet quarterly
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Forum Hochschule
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HEW
1
Higher Education and the City Ser.
1
International Journal of Economics and Business Research
1
International Journal of Managerial and Financial Accounting
1
International Journal of Services, Economics and Management
1
International business review : the official journal of the European International Business Academy
1
International journal of business and globalisation : IJBG
1
International journal of information systems and change management : IJISCM
1
International journal of innovation & sustainable development : IJISD
1
International journal of knowledge management studies : IJKMS
1
International journal of learning and change : IJLC
1
International journal of management, knowledge and learning : IJMKL
1
International journal of managerial and financial accounting : IJMFA
1
International journal of services and operations management : IJSOM
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Beyond SERVQUAL : the competitive forces of higher education in Singapore
Yeo, Roland K.
;
Li, Jessica
- In:
Total quality management & business excellence : an …
25
(
2014
)
2
,
pp. 95-123
Persistent link: https://www.econbiz.de/10010234654
Saved in:
2
Applying a fuzzy questionnaire in a peer review process
Jónás, Tamás
;
Tóth, Zsuzsanna Eszter
;
Árva, Gábor
- In:
Total quality management & business excellence : an …
29
(
2018
)
10
,
pp. 1228-1245
Persistent link: https://www.econbiz.de/10011918914
Saved in:
3
Job satisfaction as a mediator of the relationship between service quality and organisational commitment in higher education : an empirical study of faculty and administration staf...
Trivellas, Panagiotis
;
Santouridis, Ilias
- In:
Total quality management & business excellence : an …
27
(
2016
)
1/2
,
pp. 169-183
Persistent link: https://www.econbiz.de/10011555773
Saved in:
4
ClassroomQual : a scale for measuring the use-of-classrooms-for-teaching–learning service quality
Rave, Jorge Pérez
;
Giraldo, Leandro Muñez
- In:
Total quality management & business excellence : an …
27
(
2016
)
9/10
,
pp. 1063-1090
Persistent link: https://www.econbiz.de/10011687841
Saved in:
5
The 4A's improvement approach : a case study based on UNI EN ISO 9001:2008
Poli, Michela
;
Pardini, Silvia
;
Passarelli, Ilaria
; …
- In:
Total quality management & business excellence : an …
26
(
2015
)
11/12
,
pp. 1113-1130
Persistent link: https://www.econbiz.de/10011525707
Saved in:
6
How perceived service quality influences students' satisfaction? : teachers' and students' perspectives
Lazibat, Tonći
;
Baković, Tomislav
;
Dužević, Ines
- In:
Total quality management & business excellence : an …
25
(
2014
)
8
,
pp. 923-934
Persistent link: https://www.econbiz.de/10010393798
Saved in:
7
Determining the key capabilities required for performance excellence in higher education
Asif, Muhammad
;
Searcy, Cory
- In:
Total quality management & business excellence : an …
25
(
2014
)
1
,
pp. 22-35
Persistent link: https://www.econbiz.de/10010234663
Saved in:
8
Wissensmanagement und akademische (Aus-)Bildung
Seeber, Günther
- In:
Berufsorientierung und Arbeitsmarkt : mit einem Vortrag …
,
(pp. 23-47)
.
2000
Persistent link: https://www.econbiz.de/10001515544
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