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isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~isPartOf:"Total quality management & business excellence"
~subject:"Dienstleistungsqualität"
~subject:"Unternehmenserfolg"
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Search: subject_exact:"Leistungsmessung von Unternehmen"
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Dienstleistungsqualität
Unternehmenserfolg
Performance measurement
108
Performance-Messung
108
Quality management
68
Qualitätsmanagement
68
Firm performance
31
Service quality
16
performance measurement
14
quality management
12
Balanced Scorecard
11
Balanced scorecard
11
organisational performance
11
Customer satisfaction
10
Kundenzufriedenheit
10
Performance management
10
Performance-Management
10
Business process management
9
KMU
9
Measurement
9
Messung
9
Prozessmanagement
9
SME
9
Industrie
8
Manufacturing industries
8
Bibliometrics
7
Bibliometrie
7
Standardisierung
7
Standardization
7
Structural equation model
7
Strukturgleichungsmodell
7
Einführung
6
Hospital
6
Implementation
6
Krankenhaus
6
Taiwan
6
financial performance
6
total quality management
6
Arbeitsgruppe
5
Data envelopment analysis
5
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46
Conference paper
2
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1
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1
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English
46
Author
All
Cudney, Elizabeth A.
3
Antony, Jiju
2
He, Zhen
2
Kumar, Vimal
2
Park, Sang-June
2
Yi, Youjae
2
Zhang, Min
2
Alsuwaidi, Maitha
1
Alsyouf, Imad
1
Assen, Marcel F. van
1
Augustyn, Marcjanna M.
1
Bagur-Femenías, Llorenç
1
Balancieri, Renato
1
Baser, Onur
1
Belvedere, Valeria
1
Bento, Graziela dos Santos
1
Chan, Ya-Hui
1
Chan, Ya-hui
1
Chang, Tsang-Chuan
1
Chang, Yeun Wen
1
Chen, H. T.
1
Chen, K. S.
1
Chen, Kuen-Suan
1
Chiappetta Jabbour, Charbel José
1
Cinaroglu, Songul
1
Costa, Maria Angélica Silva
1
Cândido, Carlos J. F.
1
Dabestani, Reza
1
Dahlgaard, Jens Jörn
1
Dahlgaard-Park, Su Mi
1
Devadasan, S. R.
1
Devadason, Evelyn
1
Eklöf, Jan A.
1
Elg, Mattias
1
Evans, James R.
1
Ferreira, Luís M. F. R.
1
Ford, Matthew W.
1
Furterer, Sandra L.
1
Galdamez, Edwin Vladimir Cardoza
1
Gleason, Kimberly
1
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
Total quality management & business excellence
Journal of business research : JBR
36
International journal of hospitality management
32
International journal of production economics
30
The international journal of productivity and performance management : IJPPM
26
Benchmarking : an international journal ; BIJ
25
International journal of quality & reliability management
24
International journal of production research
22
International journal of productivity and quality management : IJPQM
21
The service industries journal
21
The international journal of productivity and performance management
19
Public performance & management review
18
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
17
International journal of contemporary hospitality management
16
The TQM journal : the international review of organizational improvement
16
Cogent business & management
15
International journal of business performance management
15
International journal of services and operations management
15
Journal of business ethics : JOBE
15
Tourism management : research, policies, practice
15
Industrial marketing management : the international journal for industrial and high-tech firms
14
SpringerLink / Bücher
13
The journal of business & industrial marketing
13
International journal of business excellence : IJBEX
11
International journal of innovation management
11
Journal of management : JOM
11
Business process management journal
10
Health care management review : HCM review
10
International journal of business excellence
10
International journal of business information systems : IJBIS
10
Journal of Asian finance, economics and business : JAFEB
10
Measuring business excellence : the journal of organizational performance management
10
Public management review
10
The international journal of human resource management
10
Benchmarking : an international journal
9
International journal of business innovation and research
9
International journal of economics and finance
9
Journal of hospitality marketing & management
9
Journal of industrial engineering and management : JIEM
9
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ECONIS (ZBW)
46
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1
Relating the strategic role of technology orientation in organizational TQM performance
Raj, Rohit
;
Kumar, Vimal
;
Cudney, Elizabeth A.
- In:
Total quality management & business excellence
35
(
2024
)
3/4
,
pp. 341-371
Persistent link: https://www.econbiz.de/10014513359
Saved in:
2
TQM practices and their impact on organisational performance : the case of India's deming-award industries
Mittal, Ankesh
;
Gupta, Pardeep
;
Kumar, Vimal
;
Antony, Jiju
- In:
Total quality management & business excellence
34
(
2023
)
11/12
,
pp. 1410-1437
Persistent link: https://www.econbiz.de/10014320301
Saved in:
3
Lean production, information and communication technologies and operational performance
Marodin, Giuliano Almeida
;
Chiappetta Jabbour, Charbel José
- In:
Total quality management & business excellence
34
(
2023
)
2
,
pp. 183-200
Persistent link: https://www.econbiz.de/10013550046
Saved in:
4
Exploring performance measurement practices in Brazilian startups
Costa, Maria Angélica Silva
;
Guerino, Guilherme Corredato
- In:
Total quality management & business excellence
33
(
2022
)
6
,
pp. 637-663
Persistent link: https://www.econbiz.de/10013166907
Saved in:
5
Determinants of expected performance after ISO 9001 certification withdrawal
Cândido, Carlos J. F.
;
Ferreira, Luís M. F. R.
- In:
Total quality management & business excellence
33
(
2022
)
15
,
pp. 1691-1717
Persistent link: https://www.econbiz.de/10013482806
Saved in:
6
Assessing recommendation on a combination analysis of SERVPERF (or SERVQUAL) and IPA
Park, Sang-June
;
Yi, Youjae
- In:
Total quality management & business excellence
33
(
2022
)
15
,
pp. 1777-1798
Persistent link: https://www.econbiz.de/10013482814
Saved in:
7
A meta-analytic investigation of lean practices and their impact on organisational performance
Antony, Jiju
;
Swarnakar, Vikas
;
Cudney, Elizabeth A.
; …
- In:
Total quality management & business excellence
33
(
2022
)
15
,
pp. 1799-1825
Persistent link: https://www.econbiz.de/10013482815
Saved in:
8
Corporate social responsibility performance index model from stakeholder's perspective : case of an industrial company
Widad, Fethallah
;
Lotfi, Chraibi
;
Naoufal, Sefiani
- In:
Total quality management & business excellence
33
(
2022
)
13
,
pp. 1526-1546
Persistent link: https://www.econbiz.de/10013415850
Saved in:
9
The linkages between alternative models measuring service quality
Park, Sang-June
;
Yi, Youjae
;
Lee, Yeong-Ran
- In:
Total quality management & business excellence
33
(
2022
)
11
,
pp. 1264-1294
Persistent link: https://www.econbiz.de/10013352668
Saved in:
10
An empirical exploration of quality management practices and firm performance from Chinese manufacturing industry
Liu, Huiming
;
Wu, Su
;
Zhong, Chongwen
;
Liu, Ying
- In:
Total quality management & business excellence
32
(
2021
)
15
,
pp. 1694-1712
Persistent link: https://www.econbiz.de/10012694179
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