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isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~person:"Kashif, Muhammad"
~person:"Raspor, Sanja"
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Customer satisfaction
2
Higher education institution
2
Hochschule
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Kundenzufriedenheit
2
Service quality
2
higher education
2
Beziehungsmarketing
1
CFA
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Consumer behaviour
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PAKSERV
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Pakistan
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Structural equation model
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Students
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Studierende
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customer-perceived value
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loyalty
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perceived service quality
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repurchase intention
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satisfaction
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Kashif, Muhammad
Raspor, Sanja
Baković, Tomislav
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
Journal of marketing for higher education
1
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ECONIS (ZBW)
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PAKSERV : measuring higher education service quality in a collectivist cultural context
Kashif, Muhammad
;
Thurasamy Ramayah
;
Syamsulang Sarifuddin
- In:
Total quality management & business excellence : an …
27
(
2016
)
3/4
,
pp. 265-278
Persistent link: https://www.econbiz.de/10011558175
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2
Exploring perceived service quality, perceived value, and repurchase intention in higher education using structural equation modelling
Dlačić, Jasmina
;
Arslanagić, Maja
; …
- In:
Total quality management & business excellence : an …
25
(
2014
)
2
,
pp. 141-157
Persistent link: https://www.econbiz.de/10010234645
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