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isPartOf:"Wirtschaftswissenschaft"
~isPartOf:"Customer Experience : Forum Dienstleistungsmanagement"
~subject:"Customer satisfaction"
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Customer Experience : Forum Dienstleistungsmanagement
International journal of event and festival management
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Innovatives Dienstleistungsmarketing in Theorie und Praxis
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Der Einfluss des Shopping Value auf die differenzierende Wirkung von Einkaufserlebnissen : eine empirische Analyse
Schwertfeger, Marko
;
Geigenmüller, Anja
- In:
Customer Experience : Forum Dienstleistungsmanagement
,
(pp. 273-292)
.
2012
Persistent link: https://www.econbiz.de/10009550165
Saved in:
2
Verweigerung der Kommunikation zur Steigerung der Kundenzufriedenheit? : Customer Experience mit Do-not-reply-E-Mails
Foscht, Thomas
;
Schloffer, Judith
- In:
Customer Experience : Forum Dienstleistungsmanagement
,
(pp. 347-365)
.
2012
Persistent link: https://www.econbiz.de/10009550654
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