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isPartOf:"ZEW discussion papers"
~isPartOf:"International journal of hospitality management"
~person:"Boadi, Eric Kofi"
~person:"Choi, Hyung-Min"
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International journal of hospitality management
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Customer value co-creation and employee silence : emotional intelligence as explanatory mechanism
Boadi, Evans Asante
;
He, Zheng
;
Boadi, Eric Kofi
; …
- In:
International journal of hospitality management
91
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012388560
Saved in:
2
Understanding hotel frontline employees' emotional intelligence, emotional labor, job stress, coping strategies and burnout
Choi, Hyung-Min
;
Mohammad, Abuelkassem A. A.
;
Kim, Woo Gon
- In:
International journal of hospitality management
82
(
2019
),
pp. 199-208
Persistent link: https://www.econbiz.de/10012121689
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