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language:"eng"
~person:"Hansen, Ursula"
~subject:"Welt"
~subject:"World"
~type_genre:"Collection of articles written by one author"
~type_genre:"Conference proceedings"
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Relationship marketing : gaining competitive advantage through customer satisfaction and customer retention
Hennig-Thurau, Thorsten
(
ed.
);
Hansen, Ursula
(
contributor
)
-
2000
Persistent link: https://www.econbiz.de/10001431406
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