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person:"Albrecht, Peter"
~isPartOf:"International journal of productivity and quality management : IJPQM"
~person:"Kallurkar, S. P."
~subject:"Performance measurement"
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Dienstleistungsqualität
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Lebensversicherung
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Life insurance
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Service quality
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Customer satisfaction
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Albrecht, Peter
Kallurkar, S. P.
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International journal of productivity and quality management : IJPQM
Mannheimer Manuskripte zu Risikotheorie, Portfolio Management und Versicherungswirtschaft
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Versicherungswirtschaft : Magazin für Führungskräfte und Entscheider
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Validation of multiple-item scale for measuring service quality in life insurance business : structural equation modelling approach
Prakash, Anand
;
Mohanty, R. P.
;
Kumar, S.
;
Kallurkar, S. P.
- In:
International journal of productivity and quality …
8
(
2011
)
4
,
pp. 433-458
Persistent link: https://www.econbiz.de/10009376058
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