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person:"Benlian, Alexander"
~isPartOf:"International journal of quality and service sciences"
~person:"Horton, John J."
~person:"Thaichon, Paramaporn"
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Attiudinal loyalty
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Behavioural loyalty
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Beziehungsmarketing
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Customer satisfaction
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Dienstleistungsqualität
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Digitale Dienste
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Internet
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Benlian, Alexander
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International journal of quality and service sciences
Journal of retailing and consumer services
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Asia Pacific journal of marketing and logistics
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Experimental economics : a journal of the Economic Science Association
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Faculty research working paper series / John F. Kennedy School of Government, Harvard University
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Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
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Services marketing quarterly
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Software-as-a-Service : Anbieterstrategien, Kundenbedürfnisse und Wertschöpfungsstrukturen
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Wirtschaftsinformatik : WI ; Organ der Fachbereichs Wirtschaftsinformatik der Gesellschaft für Informatik e.V. und der Wissenschaftlichen Kommission Wirtschaftsinformatik im Verband der Hochschullehrer für Betriebswirtschaft e.V.
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Achieving customer loyalty through service excellence in internet industry
Thaichon, Paramaporn
;
Lobo, Antonio
;
Mitsis, Ann
- In:
International journal of quality and service sciences
6
(
2014
)
4
,
pp. 274-289
Persistent link: https://www.econbiz.de/10010469099
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