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person:"Benlian, Alexander"
~person:"Altmann, Jörn"
~person:"Brehm, Nico"
~person:"Gans, Joshua"
~person:"Rietveld, Cornelius A."
~person:"Sörries, Bernd"
~person:"Thaichon, Paramaporn"
~person:"Weinhardt, Christof"
~source:"econis"
~subject:"Deutschland"
~subject:"Economic sector"
~subject:"Informationsmanagement"
~subject:"Kundenorientierung"
~subject:"Software"
~subject:"Telecommunications industry"
~type:"article"
~type_genre:"Arbeitspapier"
~type_genre:"Article in journal"
~type_genre:"Aufsatz in Zeitschrift"
~type_genre:"Sammelwerk"
~type_genre:"Thesis"
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Search: subject_exact:"Video-on-demand services"
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Deutschland
Economic sector
Informationsmanagement
Kundenorientierung
Software
Telecommunications industry
Digitale Dienste
16
Web-based service
16
Dienstleistungsqualität
8
Internet
8
Service quality
8
Customer satisfaction
6
Kundenzufriedenheit
6
Beziehungsmarketing
5
Relationship marketing
5
Telekommunikationssektor
5
Consumer behaviour
4
Konsumentenverhalten
4
Software industry
4
Softwareindustrie
4
Access regulation
3
Business network
3
Innovation
3
Internet service provider
3
Internet service providers
3
Net neutrality
3
Netzregulierung
3
Unternehmensnetzwerk
3
Betriebliche Wertschöpfung
2
Content providers
2
Infrastructure investment
2
Infrastrukturinvestition
2
Innovation management
2
Innovationsmanagement
2
Internet service provider (ISP)
2
Open innovation
2
Regulation
2
Regulierung
2
Software-as-a-service
2
Theorie
2
Theory
2
Value
2
Value creation
2
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9
Author
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Benlian, Alexander
Altmann, Jörn
Brehm, Nico
Gans, Joshua
Rietveld, Cornelius A.
Sörries, Bernd
Thaichon, Paramaporn
Weinhardt, Christof
Kim, Kibae
3
Quach, Sara
3
Ducharme, Danny J.
2
Forrester, Dean
2
Guo, Hong
2
Jhang-Li, Jhih-Hua
2
Jones, James W.
2
Katz, Michael L.
2
Krämer, Jan
2
Rasch, Alexander
2
Wenzel, Tobias
2
A, Thillai Rajan
1
Aisopos, Fotis
1
Al-Shourah, Abdullah Ahmed
1
Aldous, Kenneth J.
1
Alshurideh, Muhammad
1
Amiri, Ali
1
Andonova, Veneta
1
Arco Chiquillo, Augusto de
1
Ashrafi, Rafi
1
Assi, Chadi
1
Attaran, Mohsen
1
Bachlechner, Daniel
1
Baghdadi, Youcef
1
Bandyopadhyay, Subhajyoti
1
Bartelt, Christian
1
Bartelt, Niklas
1
Baxter, Gavin James
1
Becker, Josef
1
Behrendt, Michael
1
Bennemann, Michael
1
Bewersdorf, Carlo
1
Bing, Sun
1
Birch, Nancy J.
1
Blömeke, Eva
1
Bohlin, Erik
1
Boiron, Pierre
1
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Electronic markets : the international journal on networked business
2
Journal of regulatory economics
2
Journal of retailing and consumer services
2
IEEE transactions on engineering management : EM
1
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
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ECONIS (ZBW)
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1
Platform provider roles in innovation in software service ecosystems
Kim, Kibae
;
Altmann, Jörn
- In:
IEEE transactions on engineering management : EM
69
(
2022
)
4
,
pp. 930-939
Persistent link: https://www.econbiz.de/10013352587
Saved in:
2
On the time lag of the effect of network position on service performance in software service networks
Kim, Kibae
;
Altmann, Jörn
;
Kim, Wonjoon
- In:
Information & management : the internat. journal of …
56
(
2019
)
7
,
pp. 1-11
Persistent link: https://www.econbiz.de/10012109446
Saved in:
3
Structural analysis of value creation in software service platforms
Haile, Netsanet
;
Altmann, Jörn
- In:
Electronic markets : the international journal on …
26
(
2016
)
2
,
pp. 129-142
Persistent link: https://www.econbiz.de/10011666714
Saved in:
4
Internet service providers' service quality and its effect on customer loyalty of different usage patterns
Quach, Sara
;
Thaichon, Paramaporn
;
Jebarajakirthy, Charles
- In:
Journal of retailing and consumer services
29
(
2016
),
pp. 104-113
Persistent link: https://www.econbiz.de/10011442362
Saved in:
5
Weak versus strong net neutrality : correction and clarification
Gans, Joshua
;
Katz, Michael L.
- In:
Journal of regulatory economics
50
(
2016
)
1
,
pp. 99-110
Persistent link: https://www.econbiz.de/10011669929
Saved in:
6
Weak versus strong net neutrality
Gans, Joshua
- In:
Journal of regulatory economics
47
(
2015
)
2
,
pp. 183-200
Persistent link: https://www.econbiz.de/10011378109
Saved in:
7
SNA-based innovation trend analysis in software service networks
Kim, Kibae
;
Lee, Wool-Rim
;
Altmann, Jörn
- In:
Electronic markets : the international journal on …
25
(
2015
)
1
,
pp. 61-72
Persistent link: https://www.econbiz.de/10010511938
Saved in:
8
The relationship between service quality, satisfaction, trust, value, commitment and loyalty of Internet service providers' customers
Thaichon, Paramaporn
;
Quach, Sara
- In:
Journal of global scholars of marketing science : …
25
(
2015
)
4
,
pp. 295-313
Persistent link: https://www.econbiz.de/10011515067
Saved in:
9
The development of service quality dimensions for internet service providers : retaining customers of different usage patterns
Thaichon, Paramaporn
;
Lobo, Antonio
;
Prentice, Catherine
; …
- In:
Journal of retailing and consumer services
21
(
2014
)
6
,
pp. 1047-1058
Persistent link: https://www.econbiz.de/10010437660
Saved in:
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