Awolusi, Olawumi Dele; Fakokunde, Tolutope Olubamiji - In: International Journal of Management and Network Economics 3 (2014) 2, pp. 123-143
This paper provides a holistic view of the ERP implementation process, by reviewing the hard and soft factors that cause success and failure for ERP implementation, as well as examine the effectiveness of the critical success factors (CSFs) of ERP on both primary (operational) and secondary...