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person:"Brooks, Mary R."
~person:"Filina-Dawidowicz, Ludmiła"
~person:"Noorul Shaiful Fitri Abdul Rahman"
~subject:"Dienstleistungsqualität"
~subject:"Evaluation"
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Dienstleistungsqualität
Evaluation
Hafen
16
Port
16
Hafenwirtschaft
10
Port management
10
Service quality
5
Canada
4
Kanada
4
Malaysia
4
Performance measurement
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Shipping
3
port performance
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Brooks, Mary R.
Filina-Dawidowicz, Ludmiła
Noorul Shaiful Fitri Abdul Rahman
Vinh Van Thai
3
Schellinck, Tony
2
Alemu, Abebe Ejigu
1
Appiah, Christian Kwarteng
1
Ayesu, Enock Kojo
1
Baidoo, Samuel Tawiah
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Balasa, Adela P.
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Hu, Kai-Chieh
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Hyŏn, Chae-hun
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Immurana, Mustapha
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Jara Díaz, Sergio R.
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Karpenko, Oksana
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Kim, Byung-il
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Palyvoda, Olena
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Pantauvakis, Angelos
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International journal of applied management science
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International journal of logistics : research and applications
1
International journal of shipping and transport logistics : IJSTL
1
Maritime business review
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Maritime policy and management : MPM
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Port service quality assessment using a ROPMIS modeling : seaports scenario in a Gulf country
Noorul Shaiful Fitri Abdul Rahman
;
Balasa, Adela P.
; …
- In:
Maritime business review
9
(
2023
)
1
,
pp. 17-34
Persistent link: https://www.econbiz.de/10014490680
Saved in:
2
Examination of importance and range of comprehensive service for refrigerated containers in seaports
Filina-Dawidowicz, Ludmiła
;
Gajewska, Teresa
- In:
International journal of applied management science
10
(
2018
)
1
,
pp. 26-43
Persistent link: https://www.econbiz.de/10011880046
Saved in:
3
Developing an instrument to assess seaport effectiveness in service delivery
Schellinck, Tony
;
Brooks, Mary R.
- In:
International journal of logistics : research and …
19
(
2016
)
2
,
pp. 143-157
Persistent link: https://www.econbiz.de/10011487795
Saved in:
4
Does superior service performance provided to shipping lines improve the perceived value of a port?
Schellinck, Ton
;
Brooks, Mary R.
- In:
International journal of shipping and transport …
8
(
2016
)
2
,
pp. 175-193
Persistent link: https://www.econbiz.de/10011578578
Saved in:
5
A systematic approach for evaluating port effectiveness
Brooks, Mary R.
;
Schellinck, Tony
;
Pallēs, Athanasios A.
- In:
Maritime policy and management : MPM
38
(
2011
)
3
,
pp. 315-334
Persistent link: https://www.econbiz.de/10009236549
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