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person:"Coenen, Christian"
~person:"Hadwich, Karsten"
~subject:"Messung"
~subject:"Soziale Beziehungen"
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Messung
Soziale Beziehungen
Customer service
7
Kundenservice
7
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5
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3
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Coenen, Christian
Hadwich, Karsten
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Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
1
Positives Management : zentrale Konzepte und Ideen des Positive Organizational Scholarship
1
The service industries journal
1
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ECONIS (ZBW)
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Customer service well-being : scale development and validation
Falter, Mareike
;
Hadwich, Karsten
- In:
The service industries journal
40
(
2020
)
1/2
,
pp. 181-202
Persistent link: https://www.econbiz.de/10012207504
Saved in:
2
Die Bedeutung Prosozialen Dienstleistungsverhaltens für die Interaktionszufriedenheit des Kunden
Coenen, Christian
- In:
Positives Management : zentrale Konzepte und Ideen des …
,
(pp. 71-89)
.
2006
Persistent link: https://www.econbiz.de/10003334484
Saved in:
3
Prosoziales Dienstleisterverhalten im Kundenkontakt
Coenen, Christian
-
2005
-
1. Aufl.
Persistent link: https://www.econbiz.de/10002509248
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