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person:"Dávila, Alberto E."
~isPartOf:"Managing service quality : MSQ ; an international journal"
~person:"Cappellari, Lorenzo"
~person:"Ginsburgh, Victor A."
~person:"Holmqvist, Jonas"
~type_genre:"Aufsatz in Zeitschrift"
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Dávila, Alberto E.
Cappellari, Lorenzo
Ginsburgh, Victor A.
Holmqvist, Jonas
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Managing service quality : MSQ ; an international journal
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Consumer language preferences in service encounters : a cross-cultural perspective
Holmqvist, Jonas
- In:
Managing service quality : MSQ ; an international journal
21
(
2011
)
2
,
pp. 178-191
Persistent link: https://www.econbiz.de/10008988081
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