Consumer language preferences in service encounters : a cross-cultural perspective
Jonas Holmqvist
| Year of publication: |
2011
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|---|---|
| Authors: | Holmqvist, Jonas |
| Published in: |
Managing service quality : MSQ ; an international journal. - Bingley : Emerald, ISSN 0960-4529, ZDB-ID 1216397-1. - Vol. 21.2011, 2, p. 178-191
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| Subject: | Kundenservice | Customer service | Konsumentenverhalten | Consumer behaviour | Mehrsprachigkeit | Multilingualism | Finnland | Finland | Kanada | Canada |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10008988081