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person:"Fomin, Anatolij Stepanovič"
~person:"Blanc, Hans"
~person:"Karaesmen, Fikri"
~person:"Mutuswami, Suresh"
~subject:"Callcenter"
~subject:"Decision theory"
~subject:"Entscheidungstheorie"
~subject:"M/G/1 queue"
~type_genre:"Aufsatz in Zeitschrift"
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Fomin, Anatolij Stepanovič
Blanc, Hans
Karaesmen, Fikri
Mutuswami, Suresh
Jouini, Oualid
5
Dallery, Yves
4
Legros, Benjamin
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OR spectrum : quantitative approaches in management
1
Production and operations management : an international journal of the Production and Operations Management Society
1
Social choice and welfare
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ECONIS (ZBW)
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1
Reordering an existing queue
Chun, Youngsub
;
Mitra, Manipushpak
;
Mutuswami, Suresh
- In:
Social choice and welfare
49
(
2017
)
1
,
pp. 65-87
Persistent link: https://www.econbiz.de/10011898502
Saved in:
2
Call center delay announcement using a newsvendor-like performance criterion
Jouini, Oualid
;
Akşin, Zeynep
;
Karaesmen, Fikri
; …
- In:
Production and operations management : an international …
24
(
2015
)
4
,
pp. 587-604
Persistent link: https://www.econbiz.de/10011282790
Saved in:
3
The impact of retrials on call center performance
Aguir, Salah
;
Karaesmen, Fikri
;
Akşin, O. Zeynep
; …
- In:
OR spectrum : quantitative approaches in management
26
(
2004
)
3
,
pp. 353-376
Persistent link: https://www.econbiz.de/10002094565
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