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person:"Günter, Bernd"
~accessRights:"free"
~person:"Beatty, Sharon E."
~person:"Svensson, Göran"
~subject:"Complaint management"
~subject:"satisfaction"
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Complaint management
satisfaction
Beziehungsmarketing
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Customer satisfaction
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South African journal of economic and management sciences
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Antecedents and outcomes of satisfaction in buyer-supplier relationships in South Africa : a replication study
Roberts-Lombard, Mornay
;
Mpinganjira, Mercy
;
Svensson, …
- In:
South African journal of economic and management sciences
20
(
2017
)
1
,
pp. 1-14
Persistent link: https://www.econbiz.de/10011778254
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