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person:"Günter, Bernd"
~isPartOf:"International journal of procurement management"
~person:"Kenning, Peter"
~person:"Svensson, Göran"
~subject:"Complaint management"
~subject:"Verkauf"
~type:"article"
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Complaint management
Verkauf
Beziehungsmarketing
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Customer satisfaction
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Lieferantenmanagement
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Günter, Bernd
Kenning, Peter
Svensson, Göran
Høgevold, Nils M.
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Mpinganjira, Mercy
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International journal of procurement management
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
3
International journal of business excellence : IJBEX
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The journal of business & industrial marketing
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Die Betriebswirtschaft : DBW
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European business review
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International journal of contemporary hospitality management
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International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
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Investitionsgüter- und High-Tech-Marketing (ITM) : erprobte Instrumentarien, Erfolgsbeispiele, Problemlösungen
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Journal of contemporary marketing science
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Kundenmanagement
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Relationship Marketing : Standortbestimmung und Perspektiven ; mit 13 Tabellen
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Precursors and outcomes of satisfaction in seller-customer business relationships : a sales perspective
Høgevold, Nils M.
;
Svensson, Göran
;
Mpinganjira, Mercy
- In:
International journal of procurement management
13
(
2020
)
4
,
pp. 531-552
Persistent link: https://www.econbiz.de/10012254622
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