//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
person:"Günter, Bernd"
~person:"Bock, Andreas H."
~person:"Opresnik, Marc Oliver"
~person:"Svensson, Göran"
~subject:"Germany"
~type_genre:"Fallstudie"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Customer orientation"
Narrow search
Delete all filters
| 6 applied filters
Year of publication
From:
To:
Subject
All
Germany
Beziehungsmarketing
5
Relationship marketing
5
Deutschland
3
Customer service
2
Kundenservice
2
Lieferantenmanagement
2
Marketing
2
Marketing management
2
Marketingmanagement
2
Supplier relationship management
2
Telecommunications industry
2
Telekommunikationssektor
2
Unternehmen
2
Welt
2
World
2
Agency theory
1
Asymmetric information
1
Asymmetrische Information
1
Brand management
1
Business-to-Business-Marketing
1
Contract
1
Deutsche Telekom AG
1
Kundenmanagement
1
Markenführung
1
Prinzipal-Agent-Theorie
1
Quality management
1
Qualitätsmanagement
1
Qualitätssicherung
1
Risiko
1
Risk
1
Social Web
1
Social web
1
Telekom Deutschland GmbH
1
Theorie
1
Theory
1
Vereinbarung
1
Vertrag
1
more ...
less ...
Type of publication
All
Article
2
Book / Working Paper
1
Type of publication (narrower categories)
All
Fallstudie
Aufsatzsammlung
8
Collection of articles of several authors
4
Handbook
4
Handbuch
4
Sammelwerk
4
Aufsatz im Buch
3
Book section
3
Case study
3
Hochschulschrift
2
Thesis
2
Article in journal
1
Aufsatz in Zeitschrift
1
more ...
less ...
Language
All
German
2
English
1
Author
All
Günter, Bernd
Bock, Andreas H.
Opresnik, Marc Oliver
Svensson, Göran
Bruhn, Manfred
6
Homburg, Christian
4
Töpfer, Armin
4
Kreutzer, Ralf T.
3
Mattmüller, Roland
3
Reichwald, Ralf
3
Belz, Christian
2
Bieger, Thomas
2
Ihl, Christoph
2
Kes, Isabelle
2
Pepels, Werner
2
Piller, Frank T.
2
Riekhof, Hans-Christian
2
Schaller, Christian
2
Seifert, Sascha
2
Steinhoff, Fee
2
Ackermann, Walter
1
Ahlers, Michael
1
Albers, Sönke
1
Apel, Juliane
1
Arndt, Dirk
1
Backhaus, Christof
1
Backhaus, Klaus
1
Baumann, Dominic
1
Baumgartner, Ekkehart
1
Baumgärtner, Armin
1
Bentz, Klaus
1
Bernecker, Michael
1
Blaeser-Benfer, Andreas
1
Bono, Maria Laura
1
Bourmont, Amaury de
1
Braekler, Michael
1
Breuer, Henning
1
Bromberger, Jörg
1
Brunner, Jean-Claude
1
Bubmann, Christoph
1
Burkhart, Tina
1
Crostack, Horst-Artur
1
Degen, Helmut
1
more ...
less ...
Published in...
All
Gabler-Edition Wissenschaft / Business-to-Business-Marketing
1
Handbook of social media management : value chain and business models in changing media markets
1
Social Branding : Strategien - Praxisbeispiele - Perspektiven
1
Source
All
ECONIS (ZBW)
3
Showing
1
-
3
of
3
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
"Telekom hilft" : customer service in the social web
Bock, Andreas H.
- In:
Handbook of social media management : value chain and …
,
(pp. 443-454)
.
2013
Persistent link: https://www.econbiz.de/10009762857
Saved in:
2
"Telekom hilft" : Kundenservice im Social Web ist mehr als das neue Marketing
Bock, Andreas H.
- In:
Social Branding : Strategien - Praxisbeispiele - …
,
(pp. 253-262)
.
2012
Persistent link: https://www.econbiz.de/10009553520
Saved in:
3
Quality Level Agreements : Reduzierung von Qualitätsunsicherheit in Kundenintegrationsprozessen
Klinkers, Michael
-
2001
-
1. Aufl.
Persistent link: https://www.econbiz.de/10001576748
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->