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person:"Jones, Donald R."
~isPartOf:"Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction"
~person:"Angulanza, Florian"
~person:"Au, N."
~person:"Casaló, Luis V."
~person:"Gundelsweiler, Fredrik"
~type_genre:"Aufsatz in Zeitschrift"
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Benutzerfreundlichkeit
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Confidence
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Jones, Donald R.
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Au, N.
Casaló, Luis V.
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Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
i-com : journal of interactive media
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HMD : Praxis der Wirtschaftsinformatik
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International journal of e-business research : an official publication of the Information Resources Management Association
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Journal of retailing and consumer services
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Generating trust and satisfaction in e-services : the impact of usability on consumer behavior
Casaló, Luis V.
;
Flavián Blanco, Carlos
;
Guinalíu, Miguel
- In:
Journal of relationship marketing : innovations & …
9
(
2010
)
4
,
pp. 247-263
Persistent link: https://www.econbiz.de/10008857874
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