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person:"Schroll-Machl, Sylvia"
~person:"Guo, Rongxing"
~person:"Sharma, Piyush"
~subject:"Didaktik"
~subject:"Interkulturelle Kompetenz"
~subject:"Interkulturelles Management"
~type:"article"
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Didaktik
Interkulturelle Kompetenz
Interkulturelles Management
Cross-cultural relations
5
Interkulturelle Beziehungen
5
Cross-cultural management
4
Dienstleistungsqualität
3
Service quality
3
Competence
2
Consumer behaviour
2
Cross-cultural competence
2
Customer satisfaction
2
Kompetenz
2
Konsumentenverhalten
2
Kundenzufriedenheit
2
COVID-19
1
Consumer ethnocentrism
1
Coronavirus
1
Cultural attribution
1
Customer service
1
Deutschland
1
Didactics
1
Dienstleistungssektor
1
Eastern Europe
1
Führungskräfteentwicklung
1
Germany
1
Globalization
1
Human resource development
1
Interaction comfort
1
Intercultural
1
Intercultural Interactions
1
Intercultural Service Encounter
1
Intercultural competence
1
Intercultural service encounters
1
Interpersonal Consumer Services
1
Kundenservice
1
Leadership development
1
National culture
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Nationalkultur
1
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Schroll-Machl, Sylvia
Guo, Rongxing
Sharma, Piyush
Demangeot, Catherine
4
Lauring, Jakob
4
Del Giudice, Manlio
3
Fitzsimmons, Stacey R.
3
Kipnis, Eva
3
Lakshman, C.
3
Pekerti, Andre A.
3
Thomas, David C.
3
Abdul, Waheed Kareem
2
Abroal, Divya K.
2
Aggarwal, Raj
2
Alon, Ilan
2
Aritz, Jolanta
2
Bakel, Marian van
2
Basinska, Beata Aleksandra
2
Bebek, Gaye
2
Bennett, Milton J.
2
Buchanan-Oliver, Margo
2
Buckley, Peter J.
2
Bîrsanu, Roxana
2
Chonlatis Darawong
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Crossman, Joanna
2
Cruz, Angela Gracia B.
2
Davoine, Eric
2
Earley, P. Christopher
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Elo, Maria
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Gao, Hongzhi
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Gelfand, Michele J.
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Gerritsen, Marinel
2
Holtbrügge, Dirk
2
Igel, Barbara
2
Ivanova-Gongne, Maria
2
Jabeen, Shazi S.
2
Jacob, Frank
2
Kadam, Raavee
2
Lašáková, Anna
2
Lehto, Xinran Y.
2
Mackenzie Davey, Kate
2
Means, Ann
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The journal of services marketing
2
A Research Agenda for Service Marketing
1
Interkulturelles Lernen, interkulturelles Training
1
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ECONIS (ZBW)
4
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Intercultural service encounters in the post-COVID-19 world : a research agenda
Sharma, Piyush
- In:
A Research Agenda for Service Marketing
,
(pp. 283–298)
.
2024
Persistent link: https://www.econbiz.de/10014517997
Saved in:
2
Consumer ethnocentrism vs. intercultural competence as moderators in intercultural service encounters
Sharma, Piyush
;
Zhan, Wu
- In:
The journal of services marketing
29
(
2015
)
2
,
pp. 93-102
Persistent link: https://www.econbiz.de/10011343392
Saved in:
3
Examining the role of attribution and intercultural competence in intercultural service encounters
Tam, Jackie
;
Sharma, Piyush
;
Kim, Namwoon
- In:
The journal of services marketing
28
(
2014
)
2
,
pp. 159-170
Persistent link: https://www.econbiz.de/10010371761
Saved in:
4
Entwicklung interkultureller Handlungskompetenz von international tätigen Fach- und Führungskräften durch interkulturelle Trainings
Thomas, Alexander
;
Kinast, Eva-Ulrike
;
Schroll-Machl, Sylvia
- In:
Interkulturelles Lernen, interkulturelles Training
,
(pp. 91-114)
.
2006
Persistent link: https://www.econbiz.de/10003790160
Saved in:
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