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person:"Van Den Bulte, Christophe"
~accessRights:"restricted"
~person:"Li, Hengyun"
~subject:"Certain words"
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Not all words are beneficial : the impact of management response contents on customer engagement behavior
Zhang, Zili
;
Li, Hengyun
;
Yang, Yang
;
Xu, Yukuan
- In:
International journal of hospitality management
93
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012436041
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