//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
subject:"Arbeitsverhalten"
~isPartOf:"The service industries journal"
~subject:"Managers"
~subject:"Service quality"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Emotionalität"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Arbeitsverhalten
Managers
Service quality
Emotion
45
Consumer behaviour
24
Konsumentenverhalten
24
Customer satisfaction
12
Kundenzufriedenheit
12
Beziehungsmarketing
9
Relationship marketing
9
Dienstleistungsqualität
8
Arbeitspsychologie
5
Brand management
5
Markenführung
5
Organizational psychology
5
Arbeitszufriedenheit
4
Gastronomie
4
Job satisfaction
4
Restaurant industry
4
Social relations
4
Soziale Beziehungen
4
Stress
4
Work stress
4
emotional labor
4
Brand
3
Brand image
3
Coronavirus
3
Markenartikel
3
Markenimage
3
Motivation
3
Organizational behaviour
3
Satisfaction
3
Verhalten in Organisationen
3
Work behaviour
3
Zufriedenheit
3
Bank
2
Behaviour
2
Beschwerdemanagement
2
Brand anthropomorphism
2
COVID-19
2
Cognition
2
more ...
less ...
Online availability
All
Undetermined
5
Type of publication
All
Article
11
Type of publication (narrower categories)
All
Article in journal
11
Aufsatz in Zeitschrift
11
Language
All
English
11
Author
All
Ahmad-ur-Rehman, Muhammad
1
Aliza, Komal
1
Arnold, Todd J.
1
Batool, Syeda Azra
1
Do The Khoa
1
Fernando Garcia, R. L.
1
Gal, Iddo
1
Gip, Huy
1
Guchait, Priyanko
1
Guillén, Marta Estrada
1
Hernandez-Calderon, Araceli
1
Iglesias-Argüelles, Víctor
1
Javed, Ayesha
1
Kim, Jiyoung
1
Liu, Xiao-Yu
1
Liu, Yongmei
1
Luria, Gil
1
Malik, Muhammad Jawad
1
Min, Jihye
1
Moliner-Tena, Miguel
1
Monferrer-Tirado, Diego
1
Pasamehmetoglu, Aysin
1
Sandiford, Peter John
1
Seymour, Diane
1
Shaheen, Sadia
1
Smith, Anne M.
1
Varela-Neira, Concepción
1
Vázquez Casielles, Rodolfo
1
Wang, Edward Shih-tse
1
Yagil, Dana
1
Yang, Kiseol
1
Yoo, Jay Jaewon
1
Zulfiqar, Sehar
1
more ...
less ...
Published in...
All
The service industries journal
International journal of hospitality management
70
Journal of business ethics : JOBE
37
Journal of business research : JBR
35
Journal of retailing and consumer services
29
International journal of contemporary hospitality management
28
The leadership quarterly : LQ ; an international journal of political, social and behavioral science
28
Journal of business and psychology
25
Journal of managerial psychology
24
Academy of Management journal : AMJ
20
Journal of vocational behavior
19
The Cambridge handbook of workplace affect
18
Leadership & organization development journal
17
Journal of hospitality marketing & management
16
The journal of services marketing
16
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
15
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
13
Journal of management
12
Human relations
11
Personnel psychology : a journal of applied research
11
Journal of service management
10
Journal of service research : JSR
10
Tourism management : research, policies, practice
10
Human performance
9
Human relations : towards the integration of the social sciences
9
International journal of human resource management
9
International journal of quality and service sciences
9
Journal of management & organization : JMO
9
Journal of travel and tourism marketing
9
Management research review
9
Service business
9
Cogent business & management
8
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
8
Journal of personnel psychology
8
Journal of service research
8
The journal of management development
8
Tourism management perspectives : TMP
8
European journal of marketing : EJM
7
International journal of organizational analysis
7
Journal of business ethics : JBE
7
more ...
less ...
Source
All
ECONIS (ZBW)
11
Showing
1
-
10
of
11
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Employee mindfulness and creativity : when emotions and national culture matter
Gip, Huy
;
Do The Khoa
;
Guchait, Priyanko
;
Fernando …
- In:
The service industries journal
42
(
2022
)
5/6
,
pp. 383-411
Persistent link: https://www.econbiz.de/10013167433
Saved in:
2
Linking ostracism with employee negligence behavior : a moderated mediation model
Aliza, Komal
;
Shaheen, Sadia
;
Malik, Muhammad Jawad
; …
- In:
The service industries journal
42
(
2022
)
11/12
,
pp. 872-896
Persistent link: https://www.econbiz.de/10013362155
Saved in:
3
Effects of retailers' service quality and legitimacy on behavioral intention : the role of emotions during COVID-19
Yang, Kiseol
;
Kim, Jiyoung
;
Min, Jihye
; …
- In:
The service industries journal
41
(
2021
)
1/2
,
pp. 84-106
Persistent link: https://www.econbiz.de/10012483665
Saved in:
4
Improving relationship quality during the crisis
Guillén, Marta Estrada
;
Monferrer-Tirado, Diego
; …
- In:
The service industries journal
40
(
2020
)
3/4
,
pp. 268-289
Persistent link: https://www.econbiz.de/10012208503
Saved in:
5
The service smile chain : linking leader emotions to customer outcomes
Liu, Xiao-Yu
;
Liu, Yongmei
- In:
The service industries journal
40
(
2020
)
5/6
,
pp. 415-435
Persistent link: https://www.econbiz.de/10012208574
Saved in:
6
Customer orientation, engagement, and developing positive emotional labor
Yoo, Jay Jaewon
;
Arnold, Todd J.
- In:
The service industries journal
34
(
2014
)
16
,
pp. 1272-1288
Persistent link: https://www.econbiz.de/10010492120
Saved in:
7
Quality and productivity : role conflict in the service context
Luria, Gil
;
Yagil, Dana
;
Gal, Iddo
- In:
The service industries journal
34
(
2014
)
11/12
,
pp. 955-973
Persistent link: https://www.econbiz.de/10010394582
Saved in:
8
Reacting to the demands of service work : emotional resistance in the Coaching Inn Company
Sandiford, Peter John
;
Seymour, Diane
- In:
The service industries journal
31
(
2011
)
7/8
,
pp. 1195-1217
Persistent link: https://www.econbiz.de/10009154399
Saved in:
9
Displayed emotions to patronage intention : consumer response to contact personnel performance
Wang, Edward Shih-tse
- In:
The service industries journal
29
(
2009
)
3/4
,
pp. 317-329
Persistent link: https://www.econbiz.de/10003870604
Saved in:
10
The influence of emotions on customers' cognitive evaluations and satisfaction in a service failure and recovery context
Varela-Neira, Concepción
;
Vázquez Casielles, Rodolfo
; …
- In:
The service industries journal
28
(
2008
)
3/4
,
pp. 497-512
Persistent link: https://www.econbiz.de/10003751919
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->