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subject:"Arbeitszufriedenheit"
~isPartOf:"European journal of marketing : EJM"
~subject:"Einzelhandel"
~subject:"Relationship marketing"
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Arbeitszufriedenheit
Einzelhandel
Relationship marketing
Salespeople
18
Verkaufspersonal
18
Beziehungsmarketing
6
Selling
6
Verkauf
6
Arbeitsleistung
4
Consumer behaviour
4
Job performance
4
Job satisfaction
4
Konsumentenverhalten
4
Customer orientation
3
Erfolgsfaktor
3
Personality psychology
3
Persönlichkeitspsychologie
3
Success factor
3
Arbeitsgruppe
2
Coaching
2
Customer satisfaction
2
Führungsstil
2
Kundenzufriedenheit
2
Leadership style
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Team
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USA
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Absatz
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Arbeitspsychologie
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Automotive industry
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Avoidance and approach
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Beschwerdemanagement
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Betriebsklima
1
Boundary spanners
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Brand architecture
1
Business ethics
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Call centers
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1
Callcenter
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Article
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English
9
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Harris, Lloyd C.
2
Anisimova, Tatiana
1
Babakus, Emin
1
Balaji, M. S.
1
Chen, Annie Huiling
1
Dimitriadis, Sergios
1
Evanschitzky, Heiner
1
Guenzi, Paolo
1
He, Hongwei
1
Hung, Kuang-peng
1
Jha, Subhash
1
Marín, Longinos
1
Mavondo, Felix T.
1
Panagopoulos, Nikolaos
1
Paparoidamis, Nicholas G.
1
Peng, Norman
1
Prykop, Catja
1
Ruiz de Maya, Salvador
1
Sharma, Arun
1
Wang, Weiyue
1
Yavas, Ugur
1
Zhu, Weichun
1
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European journal of marketing : EJM
Industrial marketing management : the international journal for industrial and high-tech firms
60
The journal of personal selling & sales management : JPSSM
54
Journal of business research : JBR
32
Journal of retailing and consumer services
30
The journal of business & industrial marketing
28
Journal of personal selling & sales management
26
Journal of the Academy of Marketing Science
21
Journal of retailing
15
Journal of marketing
14
Journal of business-to-business marketing
13
International journal of retail & distribution management
11
The service industries journal
11
Journal of business ethics : JOBE
8
Journal of service research : JSR
8
Journal of service research
7
Psychology & marketing
7
International journal of hospitality management
6
Journal of financial services marketing : JFSM
6
Journal of marketing theory and practice
6
Journal of strategic marketing
6
Marketing intelligence & planning
6
The international review of retail, distribution and consumer research
6
The journal of services marketing
6
Australasian marketing journal
5
Journal of managerial issues : JMI
5
The Oxford handbook of strategic sales and sales management
5
Asia Pacific journal of marketing and logistics
4
European journal of marketing
4
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
4
Journal of marketing channels : ... distribution systems, strategy, and management
4
Journal of marketing management : MM
4
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
4
SpringerLink / Bücher
4
Business horizons
3
Gabler Edition Wissenschaft
3
International journal of contemporary hospitality management
3
International journal of logistics : research and applications
3
Inventi impact: retailing & consumer services
3
Journal of Asia Business Studies
3
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ECONIS (ZBW)
9
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1
Effects of frontline employee role overload on customer responses and sales performance : moderator and mediators
Jha, Subhash
;
Balaji, M. S.
;
Yavas, Ugur
;
Babakus, Emin
- In:
European journal of marketing : EJM
51
(
2017
)
2
,
pp. 282-303
Persistent link: https://www.econbiz.de/10011661678
Saved in:
2
Strategic management of salespeople when promoting new products : moderating effects of sales-related organizational psychological climate
Chen, Annie Huiling
;
Peng, Norman
;
Hung, Kuang-peng
- In:
European journal of marketing : EJM
49
(
2015
)
9/10
,
pp. 1616-1644
Persistent link: https://www.econbiz.de/10011409521
Saved in:
3
Service workers' job performance : the roles of personality traits, organizational identification, and customer orientation
He, Hongwei
;
Wang, Weiyue
;
Zhu, Weichun
;
Harris, Lloyd C.
- In:
European journal of marketing : EJM
49
(
2015
)
11/12
,
pp. 1751-1776
Persistent link: https://www.econbiz.de/10011449315
Saved in:
4
The role of affiliation, attractiveness and personal connection in consumer-company identification
Marín, Longinos
;
Ruiz de Maya, Salvador
- In:
European journal of marketing : EJM
47
(
2013
)
3/4
,
pp. 655-673
Persistent link: https://www.econbiz.de/10009733000
Saved in:
5
The role of the sales employee in securing customer satisfaction
Evanschitzky, Heiner
;
Sharma, Arun
;
Prykop, Catja
- In:
European journal of marketing : EJM
46
(
2012
)
3/4
,
pp. 489-508
Persistent link: https://www.econbiz.de/10009535669
Saved in:
6
Fraudulent consumer returns: exploiting retailers' return policies
Harris, Lloyd C.
- In:
European journal of marketing : EJM
44
(
2010
)
6
,
pp. 730-747
Persistent link: https://www.econbiz.de/10003989123
Saved in:
7
The performance implications of company-salesperson corporate brand misalignment
Anisimova, Tatiana
;
Mavondo, Felix T.
- In:
European journal of marketing : EJM
44
(
2010
)
6
,
pp. 771-795
Persistent link: https://www.econbiz.de/10003989128
Saved in:
8
An empirical investigation into the impact of relationship selling and LMX on salespeople's behaviours and sales effectiveness
Paparoidamis, Nicholas G.
;
Guenzi, Paolo
- In:
European journal of marketing : EJM
43
(
2009
)
7/8
,
pp. 1053-1075
Persistent link: https://www.econbiz.de/10009525810
Saved in:
9
Transformational leadership as a mediator of the relationship between behavior-based control and salespeople's key outcomes : an initial investigation
Panagopoulos, Nikolaos
;
Dimitriadis, Sergios
- In:
European journal of marketing : EJM
43
(
2009
)
7/8
,
pp. 1008-1031
Persistent link: https://www.econbiz.de/10009525812
Saved in:
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