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subject:"Bank"
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Search: subject_exact:"Kundenbeziehungen"
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Bank
Beziehungsmarketing
8,242
Relationship marketing
8,242
Consumer behaviour
4,338
Konsumentenverhalten
4,338
Customer satisfaction
2,390
Kundenzufriedenheit
2,390
Dienstleistungsqualität
1,798
Service quality
1,798
Brand management
1,392
Markenführung
1,392
Social Web
1,062
Social web
1,062
Brand image
1,053
Markenimage
1,053
Lieferantenmanagement
850
Supplier relationship management
850
Online-Marketing
839
Internet marketing
835
Customer integration
814
Kundenintegration
812
Brand
694
Markenartikel
682
Einzelhandel
650
Retail trade
649
Online retailing
613
Online-Handel
613
Confidence
607
Vertrauen
606
Electronic Commerce
569
E-commerce
561
Marketing management
561
Marketingmanagement
561
Kundenwert
522
Customer value
510
Emotion
449
Customer service
444
Kundenservice
441
Betriebliche Wertschöpfung
399
Value creation
399
Viral marketing
374
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167
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Article
176
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9
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168
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168
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8
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8
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3
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2
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English
175
German
10
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AlNajem, Mohamad N.
2
Ansari, Azarnoush
2
Benölken, Heinz
2
Brun, Isabelle
2
Femić-Radosavović, Bojana
2
Hani, Umme
2
Höppner, Claus
2
Izogo, Ernest Emeka
2
Jovović, Milorad
2
Kattiyapornpong, Uraiporn
2
Kazemi, Ali
2
Makanyeza, Charles
2
Ogunmokun, Oluwatobi A.
2
Osakwe, Christian Nedu
2
Pérez, Andrea
2
Rajaobelina, Lova
2
Ranjbarian, Bahram
2
Ratten, Vanessa
2
Ricard, Line
2
Rodríguez del Bosque, Ignacio A.
2
Sharma, Ridhima
2
Shastri, Siddharth
2
Wickramasinghe, Ananda
2
Wings, Heinz
2
Abbad, Muneer
1
Abdolvand, Neda
1
Abed, Suzan R.
1
Abolmolouki, Hassan
1
Abu Bakar, Juhaida
1
Adil, Mohd
1
Adinehvand, Saeed
1
Adnan, Muhammad
1
Aghazadeh, Hashem
1
Agnihotri, Durgesh
1
Agrawal, Rachna
1
Agrawal, Shiv Ratan
1
Ahadmotlaghi, Ehsan
1
Ahsan, Rizwan
1
Akhtar, Asif
1
Akter, Shahriar
1
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Springer Fachmedien Wiesbaden
1
Published in...
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The international journal of bank marketing : IJBM
16
International journal of bank marketing
9
Journal of financial services marketing : JFSM
7
International journal of economic perspectives : IJEP
5
Journal of strategic marketing
5
SpringerLink / Bücher
5
Journal of retailing and consumer services
4
The service industries journal
4
European business review
3
International journal of business excellence : IJBEX
3
International journal of business innovation and research : IJBIR
3
International journal of e-business research : an official publication of the Information Resources Management Association
3
International journal of electronic customer relationship management : IJECRM
3
International journal of quality and service sciences
3
Journal of Islamic marketing
3
Journal of marketing analytics : JMA
3
African journal of economic and management studies : AJEMS
2
Asia-Pacific journal of accounting & economics : publication of the City University of Hong Kong and National Taiwan University
2
Benchmarking : an international journal
2
Corporate social responsibility and environmental management
2
Industrial marketing management : the international journal for industrial and high-tech firms
2
International journal of business and globalisation : IJBG
2
International journal of business innovation and research
2
International journal of public sector performance management : IJPSPM
2
International journal of technology marketing : IJTMkt
2
Journal of business research : JBR
2
Journal of central banking theory and practice
2
Journal of financial services marketing
2
Journal of financial stability
2
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
2
Quality management journal : QMJ
2
Springer eBook Collection / Business and Economics
2
Strategic change : SC ; briefings in entrepreneurial finance
2
Total quality management & business excellence
2
Asia Pacific journal of innovation and entrepreneurship : APJIE
1
Asia Pacific journal of marketing and logistics
1
Asia-Pacific journal of management research and innovation : APJMRI
1
Basler Schriften zum Marketing
1
Business and Economic Research : BER
1
Central European business review : CEBR
1
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ECONIS (ZBW)
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185
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1
Will artificial intelligence undermine the effects of guanxi on relationship performance? : evidence from China's banking industry
Liu, Paul C. Y.
;
Wang, Weisha
;
Wang, Zi
;
Yang, Ying
- In:
Industrial marketing management : the international …
116
(
2024
),
pp. 12-25
Persistent link: https://www.econbiz.de/10014456182
Saved in:
2
Integrated banking channel service quality (IBCSQ) : role of IBCSQ for building consumers' relationship quality and brand equity
Sreejesh, S.
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014460872
Saved in:
3
Can co-creating in CSR initiatives influence loyal customers? : evidence from the banking industry
Kumar, T. Praveen
;
Basavaraj, Santosh
;
Soundarapandiyan, K.
- In:
Corporate social responsibility and environmental management
31
(
2024
)
1
,
pp. 180-195
Persistent link: https://www.econbiz.de/10014465150
Saved in:
4
Customer loyalty in the banking sector : a meta-analytic study
Buhler, Rafaela Nascimento
;
Santini, Fernando de Oliveira
; …
- In:
International journal of bank marketing
42
(
2024
)
3
,
pp. 513-535
Persistent link: https://www.econbiz.de/10014525400
Saved in:
5
Complaint management : comparison between traditional and digital banks and the benefits of using management systems for improvement
Pio, Pedro G. C.
;
Sigahi, Tiago
;
Rampasso, Izabela Simon
; …
- In:
The international journal of productivity and …
73
(
2024
)
4
,
pp. 1050-1070
Persistent link: https://www.econbiz.de/10014512361
Saved in:
6
How click-like and online trust matter across generations of bank customers
Lobel Trong Thuy Tran
- In:
International journal of bank marketing
42
(
2024
)
3
,
pp. 437-457
Persistent link: https://www.econbiz.de/10014525358
Saved in:
7
An upshot of artificial intelligence on customer engagement in banking
Amudha, R.
- In:
Complex AI dynamics and interactions in management
,
(pp. 250-272)
.
2024
Persistent link: https://www.econbiz.de/10014519502
Saved in:
8
The effect of bank reputation on loyalty : the moderating role of bank type
Sharma, Rashmi
;
Joshi, Richa
- In:
South Asian journal of business studies
13
(
2024
)
1
,
pp. 37-55
Persistent link: https://www.econbiz.de/10014526778
Saved in:
9
Is technology truly improving the customer experience? : analysing the intention to use open banking in Indonesia
Iman, Nofie
;
Nugroho, Sahid Susilo
;
Junarsin, Eddy
; …
- In:
International journal of bank marketing
41
(
2023
)
7
,
pp. 1521-1549
Persistent link: https://www.econbiz.de/10014470534
Saved in:
10
Exploring the role of commitment in potential absorptive capacity and its impact on new financial product knowledge : a social media banking perspective
Ho, Ree Chan
;
Amin, Muslim
- In:
Journal of financial services marketing
28
(
2023
)
3
,
pp. 585-598
Persistent link: https://www.econbiz.de/10014336286
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