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subject:"Bank"
~isPartOf:"Journal of financial services marketing"
~source:"econis"
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Search: subject_exact:"Kundenbeziehungen"
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Bank
Beziehungsmarketing
18
Relationship marketing
18
Customer satisfaction
12
Kundenzufriedenheit
12
Consumer behaviour
11
Konsumentenverhalten
11
Dienstleistungsqualität
10
Service quality
10
Confidence
5
Vertrauen
5
Customer loyalty
4
Financial services
4
Finanzdienstleistung
4
Satisfaction
4
Trust
4
Bankgeschäft
3
Banking services
3
Brand image
2
Brand management
2
Customer experience
2
Electronic Banking
2
Electronic banking
2
Emotion
2
India
2
Indien
2
Loyalty
2
Markenführung
2
Markenimage
2
Personal banking
2
Privatkundengeschäft
2
Retail banking
2
SERVQUAL
2
Absorptive capacity
1
Acquisition
1
Arbeitsverhalten
1
Bank fan page
1
Bankenreform
1
Banking reform
1
Banking reforms
1
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Amin, Muslim
1
Ho, Ree Chan
1
Kumra, Rajeev
1
Narteh, Bedman
1
Senanu, Bright
1
Sharma, Praveen Kumar
1
Published in...
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Journal of financial services marketing
The international journal of bank marketing : IJBM
38
Journal of financial services marketing : JFSM
16
International journal of electronic customer relationship management : IJECRM
12
The service industries journal
12
International journal of bank marketing
9
Die Bank
8
Journal of retailing and consumer services
7
International journal of economic perspectives : IJEP
6
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
6
Cogent business & management
5
European research studies
5
International journal of business innovation and research
5
International journal of productivity and quality management : IJPQM
5
Journal of digital banking
5
Journal of strategic marketing
5
SpringerLink / Bücher
5
Bank- und Finanzwirtschaftliche Forschung: Diskussionsbeiträge des Lehrstuhls für Betriebswirtschaftslehre, insbesondere Finanzwirtschaft, Universität Bamberg
4
Business and Economic Research : BER
4
Gabler Edition Wissenschaft
4
Innovationen und Konzepte für die Bank der Zukunft : mit modernen Vertriebslösungen und optimierten Wertschöpfungsprozessen künftigen Herausforderungen begegnen
4
International journal of economic research
4
Journal of business research : JBR
4
Paradigm : the journal of Institute of Management Technology
4
Wertorientierte Vertriebssteuerung in Banken und Sparkassen : Deckungsbeitragsmessung, Multikanal-Steuerung, erfolgsabhängige Vergütung
4
Academic journal of economic studies
3
Bankinnovationen
3
Corporate social responsibility and environmental management
3
European business review
3
European journal of marketing : EJM
3
Europäische Hochschulschriften / 5
3
Industrial marketing management : the international journal for industrial and high-tech firms
3
International journal of business excellence : IJBEX
3
International journal of business information systems : IJBIS
3
International journal of business innovation and research : IJBIR
3
International journal of consumer studies
3
International journal of e-business research : an official publication of the Information Resources Management Association
3
International journal of finance & banking studies : JJFBS
3
International journal of quality and service sciences
3
Journal of Islamic marketing
3
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ECONIS (ZBW)
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1
Banking sector reforms and customer switching intentions : evidence from the Ghanaian banking industry
Senanu, Bright
;
Narteh, Bedman
- In:
Journal of financial services marketing
28
(
2023
)
1
,
pp. 15-29
Persistent link: https://www.econbiz.de/10014251393
Saved in:
2
Exploring the role of commitment in potential absorptive capacity and its impact on new financial product knowledge : a social media banking perspective
Ho, Ree Chan
;
Amin, Muslim
- In:
Journal of financial services marketing
28
(
2023
)
3
,
pp. 585-598
Persistent link: https://www.econbiz.de/10014336286
Saved in:
3
Mediating role of trust in the impact of perceived empathy and customer orientation on intention to continue relationship in Indian banks
Kumra, Rajeev
;
Sharma, Praveen Kumar
- In:
Journal of financial services marketing
27
(
2022
)
4
,
pp. 372-386
Persistent link: https://www.econbiz.de/10013463813
Saved in:
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