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subject:"Bank"
~person:"Alnawas, Ibrahim"
~person:"Eriksson, Kent"
~source:"econis"
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Bank
Beziehungsmarketing
14
Relationship marketing
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Consumer behaviour
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Dienstleistungsqualität
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Alnawas, Ibrahim
Eriksson, Kent
Oehler, Andreas
7
Pérez, Andrea
7
Rodríguez del Bosque, Ignacio A.
6
Degryse, Hans
5
Durkin, Mark
5
Narteh, Bedman
5
Ongena, Steven
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Siddiqui, Danish Ahmed
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Albadvi, Amir
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Raitani, Sonika
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Al-Hawary, Sulieman Ibraheem Shelash
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Pfersich, Kai
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Puri, Manju
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Ricard, Line
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Rocholl, Jörg
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Ronzal, Wolfgang
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Scheller, Jörn
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Al-Hawari, Mohd Ahmad
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The international journal of bank marketing : IJBM
2
Inventi impact: microfinance & banking
1
Journal of financial services marketing : JFSM
1
The service industries journal
1
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ECONIS (ZBW)
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1
Do consumers subjectively perceive relationships in objectively defined relational, interimistic, and transactional exchange in financial services?
Eriksson, Kent
;
Hermansson, Cecilia
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
3
,
pp. 472-494
Persistent link: https://www.econbiz.de/10011731471
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2
Customer emotional regulation and relationship quality : evidence from the banking industry
Alnawas, Ibrahim
;
Altarifi, Shadi
- In:
Journal of financial services marketing : JFSM
21
(
2016
)
4
,
pp. 254-266
Persistent link: https://www.econbiz.de/10011594160
Saved in:
3
Searching for new saving behavior theories : how relationships between banks' customers and advisors affect household saving
Eriksson, Kent
;
Hermansson, Cecilia
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
4
,
pp. 279-299
Persistent link: https://www.econbiz.de/10010387142
Saved in:
4
Empirical investigation of the CRM concept in the Jordanian context : the case of banks and financial institutions
Alsmadi, Sami
;
Alnawas, Ibrahim
- In:
Inventi impact: microfinance & banking
(
2011
)
2
,
pp. 82-95
Persistent link: https://www.econbiz.de/10009686185
Saved in:
5
Knowledge of inter-customer relations as a source of value creation and commitment in financial service firm's intermediation
Eriksson, Kent
;
Fjeldstad, Øystein D.
;
Sasson, Amir
- In:
The service industries journal
27
(
2007
)
5/6
,
pp. 563-582
Persistent link: https://www.econbiz.de/10003621754
Saved in:
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