Knowledge of inter-customer relations as a source of value creation and commitment in financial service firm's intermediation
Kent Eriksson, Øystein D. Fjeldstad and Amir Sasson
| Year of publication: |
2007
|
|---|---|
| Authors: | Eriksson, Kent ; Fjeldstad, Øystein D. ; Sasson, Amir |
| Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 722623-8. - Vol. 27.2007, 5/6, p. 563-582
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| Subject: | Wissenstransfer | Knowledge transfer | Beziehungsmarketing | Relationship marketing | Finanzdienstleistung | Financial services | Bank | Betriebliche Wertschöpfung | Value creation |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003621754