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subject:"Beziehungsmarketing"
~isPartOf:"Electronic markets : EM ; the international journal of electronic commerce and business media"
~isPartOf:"Service business"
~subject:"Dienstleistungsqualität"
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Beziehungsmarketing
Dienstleistungsqualität
Dienstleistungsinnovation
7
Service innovation
7
Dienstleistung
5
Dienstleistungssektor
5
Innovation
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Service industry
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Services
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Innovation management
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Innovationsmanagement
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Digitalisierung
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Digitization
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Service-Dominant Logic
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Service-dominant logic
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Betriebliche Wertschöpfung
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New service development
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Relationship marketing
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Service design
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Service quality
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Smart service
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Value creation
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Action design research
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Actor engagement
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Advance services
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Bundling strategy
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Business model
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Business model innovation
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Business services
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Business start-up
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Capability maturity model
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Customer experience
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Luo, Ching-Ching
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Strobel, Gero
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Tai, Yang-Fei
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Electronic markets : EM ; the international journal of electronic commerce and business media
Service business
Journal of service management
5
Journal of business research : JBR
4
Public management review
4
SpringerLink / Bücher
4
The service industries journal
4
Fokus Dienstleistungsmarketing
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Information systems and e-business management : ISeB
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Informationsmanagement und Computer Aided Team
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International journal of hospitality management
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International journal of services technology and management
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Journal of service research
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Journal of service research : JSR
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The journal of business & industrial marketing
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The journal of services marketing
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Tourism analysis : an interdisciplinary tourism & hospitality journal
2
AMS review : official publication of the Academy of Marketing Science
1
Academy of Management journal : AMJ
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Betriebliche Tertiarisierung : der ganzheitliche Wandel vom Produktionsbetrieb zum dienstleistenden Problemlöser
1
Business & information systems engineering
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Chinese management studies
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Digitale Transformation im Unternehmen gestalten : Geschäftsmodelle, Erfolgsfaktoren, Handlungsanweisungen, Fallstudien
1
Driving service productivity : value-creation through innovation
1
European review of service economics and management
1
Global business and organizational excellence : a review of research & best practices
1
Handbook of research on customer engagement
1
Handbook of service science ; [Vol. 1]
1
Health marketing quarterly
1
Hybride Wertschöpfung : mobile Anwendungssysteme für effiziente Dienstleistungsprozesse im technischen Kundendienst
1
Industrial marketing management : the international journal for industrial and high-tech firms
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Innovating for trust
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Innovating in practice : perspectives and experiences
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Integrated Series in Information Systems
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Integrated series in information systems : ISIS
1
International journal of knowledge management studies : IJKMS
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International journal of manufacturing technology and management
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International journal of process management and benchmarking : IJPMB
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International journal of procurement management
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International journal of production research
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International journal of services, economics and management
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Unleashing the digital building bricks
Muschkiet, Michel
;
Wulfert, Tobias
;
Woroch, Robert
; …
- In:
Electronic markets : EM ; the international journal of …
33
(
2023
)
1
,
pp. 1-22
Persistent link: https://www.econbiz.de/10014374892
Saved in:
2
Technology- or human-related service innovation? : enhancing customer satisfaction, delight, and loyalty in the hospitality industry
Tai, Yang-Fei
;
Wang, Yi-Chieh
;
Luo, Ching-Ching
- In:
Service business
15
(
2021
)
4
,
pp. 667-694
Persistent link: https://www.econbiz.de/10012794106
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